Patricia Gonzalez
Madera,CA
Summary
Motivated Dental Assistant Student with comprehensive knowledge in dental procedures, patient care, and office management. Demonstrated ability to follow safety protocols and maintain clean work environment. Committed to improving patient oral health through education on hygiene practices and preventive measures.
Overview
2
2
years of professional experience
Work History
Program Assistant
San Francisco Pretrial Diversion
San Francisco
01.2023 - 05.2024
- Front desk and answer/ route incoming telephone calls
- Log all clients and visitors in by putting their time in and time out
- Assist clients with questions regarding court reminders and dates, treatment plans requirements resources, and payment information
- Make appointments for PTD clients
- Greet and assist vendors
- Provide all visitors with a Guest ID badge
- Check voicemails and record it on client’s file
- Performing all front desk duties
- Providing customer service to diverse population
- Communicates confidently and clearly while having patience and respectful demeanor
- Review, prioritize, track, direct voicemails and messages to the appropriate personnel and department
- Connect clients with case managers
Street Ambassador
Five Keys
06.2022 - 01.2023
- Serving the public
- Answering questions about San Francisco
- Look presentable and approachable
- Communication
- De-escalation skills
- Doing wellness checks in the community
- Providing resources for the community
Education
Dental Assistant -
UEI College
Fresno, CA03-2025
BA Degree - Psychology
San Francisco State University
San Francisco, CA08-2024
AA Degree - Sociology
Feather River College
Quincy, CA01.2018
Skills
- Bilingual
- Determined
- Flexible
- Responsible
- Team player
- Optimistic
- Open-minded
- Multi-line phone systems
- Community outreach
- Multitasking and organization
- Driven and outgoing
Accomplishments
- CPR Trained, 09/24/24
- Proficient in Microsoft Word
Timeline
Program Assistant
San Francisco Pretrial Diversion
01.2023 - 05.2024
Street Ambassador
Five Keys
06.2022 - 01.2023
Dental Assistant -
UEI College
BA Degree - Psychology
San Francisco State University
AA Degree - Sociology
Feather River College
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