Patricia Goss

• Developed career and education plans based on individual needs.
• Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
• Assisted clients in building successful job search strategies.
• Maintained case files and documented actions.
• Assist clients with resume building from start to finish to ensure a successful resume.

Coordinate medical care and respite care for clients.

Meet with clients and families to listen and address any concerns and/or needs.

Dispense prescription medications to clients.

Attend team meetings with clients and their therapists, working closely with them to help maintain my clients well being.

Attend in person Dr. and therapy appointments with clients.

Supervise direct care support staff.

Update medical records quarterly.

Work minimal to no supervision daily.

Keep medical and personal information of our clients updated.

Perform duties with the highest standards of ethics.

• Maintain positive attitude while working under strict deadlines and high pressure.
• Worked with the public daily to schedule transportation.
• Excellent communication and interpersonal relation skills.
• Manage Owen County office while making decisions independently within company policies and procedure guidelines.
• Submit payroll information using Replicon software.
• Manage employee hiring and training.
• Implement state mandated drug and alcohol program ensuring company compliance.
• Oversees employees to ensure operations are within all safety standards.
• Train new drivers in all areas, including safety and state compliance training.
• Encouraged and promoted teamwork.
• Investigated all accidents and incidents.
• Worked from home successfully from March 2020 thru March of 2021.
• Schedule personnel to incur minimum or no overtime.
• Successfully manage high call volumes independently.
• Performed all duties with exceptional interpersonal skills.

• I was a team member that had the responsibility of assembling and/or inspecting medical products.

• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Transported passengers safely along prescribed routes according to tight schedules.

As the site manager at the Spencer Senior citizens center my duties included:

Signed up new clients

Managed paid employees and volunteers to ensure that meals were served and delivered in a timely matter

Managed and deposited all funds from the Spencer site.