Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
References
Generic
Open To Work

Patricia Grigg

Medford

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Warehouse SupervisorStore ManagerAGENT/Transportation DispatcherASSISTANT BAKERY MANGER Customer Service Representative

Work Type

Part TimeFull Time

Location Preference

RemoteHybrid
Location: Medford, OR
Open to relocation: Yes

Salary Range

$45000/yr - $108000/yr

Important To Me

Paid sick leaveHealthcare benefitsWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offStock Options / Equity / Profit Sharing4-day work week401k matchTeam Building / Company RetreatsCompany CultureCareer advancement

Summary

Results-driven logistics coordinator with extensive experience in enhancing operational efficiency and client satisfaction. Proven track record in freight coordination and effective communication, leading to timely deliveries. Skilled in resolving customer inquiries and implementing improvements to streamline operations.

Overview

2026
2026
years of professional experience

Work History

AGENT/Transportation Dispatcher

Dial Freight Management
GLENDALE
11.2013 - Current
  • Coordinated freight logistics to ensure timely delivery of shipments.
  • Managed communication between clients and carriers for service updates.
  • Oversaw documentation processes for shipping compliance and accuracy.
  • Implemented process improvements to enhance operational efficiency.
  • Resolved customer inquiries and issues regarding freight services.
  • Developed customer relationships and ensured satisfaction with services.
  • Provided customer service to clients through phone and email communication.
  • Responded promptly to customer inquiries and complaints in a professional manner.
  • Responded promptly to customer service calls and inquiries from diverse groups of individuals.
  • Attended team meetings regularly to discuss updates on products, services and policies changes.
  • Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
  • Maintained accurate records of all customer interactions, process customer accounts and file documents.
  • Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
  • Participated in ongoing training programs related to job duties or responsibilities.
  • Completed research to thoroughly understand client requirements.
  • Utilized computer systems for tracking, information gathering and and or troubleshooting.
  • Maintained accurate records of client interactions and transactions.
  • Responded to client inquiries and resolved issues promptly.
  • Facilitated communication between parties to ensure mutual understanding and agreement.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Warehouse Supervisor

JOANN Fabrics and Crafts
Klamath Falls
08.2012 - 11.2014
  • Supervised warehouse operations to ensure efficient workflow and product handling.
  • Trained staff on safety protocols and proper equipment usage for operational efficiency.
  • Scheduled shifts and assigned tasks to optimize team performance and resource allocation.
  • Conducted regular inspections of equipment to ensure safe operation and compliance standards.
  • Supervised loading and unloading of materials from incoming trucks.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Directed receiving, warehousing, distribution and maintenance services.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Analyzed data from reports generated by Warehouse Management System software.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.

Store Manager

Colvin Oil
Klamath Falls
10.2006 - 07.2012
  • Managed daily store operations and ensured compliance with safety standards.
  • Supervised staff, providing training and support for improved performance.
  • Oversaw inventory management and coordinated stock replenishment efforts.
  • Implemented merchandising strategies to enhance product visibility and sales.
  • Developed employee schedules to optimize labor efficiency and coverage.
  • Addressed customer inquiries and resolved issues to ensure satisfaction.
  • Analyzed sales data to identify trends and inform inventory decisions.
  • Maintained store cleanliness and organization for a welcoming environment.
  • Recruited, trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

ASSISTANT BAKERY MANGER

Alberto's Grocery Store
Klamath Falls
2003 - 2006
  • Trained new employees on bakery procedures and safety standards.
  • Monitored inventory levels and placed orders for bakery supplies.
  • Ensured compliance with health regulations and cleanliness standards.
  • Collaborated with team to design attractive product displays and promotions.
  • Supported customer service by addressing inquiries and resolving issues.
  • Implemented process improvements for efficiency in baking tasks.
  • Assessed inventory levels and reordered pantry items to keep adequate stock on hand.
  • Resolved customer complaints regarding product quality or service issues.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Revamped bakery menus by suggesting new regular and seasonal product offerings.
  • Performed daily checks of temperatures in ovens, refrigeration units, and other food storage areas.
  • Ordered necessary supplies for production needs as needed.
  • Ensured compliance with health and safety standards in the bakery area.
  • Followed recipe measurement instructions to create delicious pastries, cakes and baked goods.
  • Maintained and updated daily bakery production records.
  • Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.

Education

GED -

BARRY GOLDWATER HIGH SCHOOLS
Phoenix, AZ
01-1995

Skills

  • Freight logistics
  • Customer relationship management
  • Data entry accuracy
  • Order processing
  • Inventory management
  • Documentation accuracy
  • Customer communication
  • Operational efficiency
  • Process improvement
  • Safety compliance
  • Problem solving
  • Effective communication
  • Training and development
  • Time management
  • Administrative support
  • Follow-up calling
  • Documenting information
  • Problem-solving skills
  • Information documentation
  • Cold calling
  • Recordkeeping proficiency
  • Flexible schedule

Timeline

AGENT/Transportation Dispatcher

Dial Freight Management
11.2013 - Current

Warehouse Supervisor

JOANN Fabrics and Crafts
08.2012 - 11.2014

Store Manager

Colvin Oil
10.2006 - 07.2012

ASSISTANT BAKERY MANGER

Alberto's Grocery Store
2003 - 2006

GED -

BARRY GOLDWATER HIGH SCHOOLS

References

References available upon request.

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