Patricia Groneman
Greensboro,North Carolina
Summary
Proven team collaborator and adept in warehouse safety, I enhanced package handling efficiency and reduced damage rates at Federal Express Ground. Skilled in using hand-held scanners for accurate tracking, my cash handling accuracy at Lowes Hardware fostered customer loyalty. I bring a blend of hard and soft skills, driving improvements and fostering a safe work environment.
Overview
1
1
Certification
Work History
Package Handler
Federal Express Ground
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Cashier
Lowes Hardware
- Welcomed customers entering store.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Prep Cook
Panera Bread
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
01.2002
Skills
- Team collaboration
- Warehouse safety
- Package unloading
Certification
Food and beverage Handler Sanitation certified
Timeline
Package Handler - Federal Express Ground
Cashier - Lowes Hardware
Prep Cook - Panera Bread
Elgin Community College - ,
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