Patricia Guerra
Medical Assistant
San Diego,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Activities Assistant
Hilldale Rehabilitation Center
02.2025 - Current
- Engage residents through events, small groups, and personal attention.
- Promotes exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Respite Care Provider
365 In Touch Day Program
01.2025 - Current
- Assists clients with personal requirements for housekeeping and grooming assistance.
- Supports clients'' emotional well-being by listening empathetically to their concerns and providing reassurance as needed.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
- Accompany client's on outings in the community
Activities Assistant
Intouch Day Program
06.2024 - Current
- Engaged residents through activities, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Direct Support Professional Caregiver
Victorious Living
03.2024 - 03.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Bed Controller
Kaiser Permanente
12.2023 - 02.2024
- Acknowledged Patient's admitted into the ED, and made sure there was a bed in the right level of care
- Upgraded, and downgraded the level of care for Patient's
- Helped coordinate the transfer of Patient's from other hospitals to one of the Kaiser hospitals
- Answered questions from MD's and other staff members
Home Health Service Assistant
Kasier Permanente
05.2016 - 12.2023
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Maintained accurate records of service requests, allowing for better tracking and resolution of issues.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Improved customer satisfaction by providing timely and efficient service assistance.
Medical Assistant
Kaiser Permanente
12.2007 - 05.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
No Degree - Medical Assisting
Pima Medical Institute
Chula Vista, CA 05.2001 -
High School Diploma -
Eastlake High School
Chula Vista 05.2001 -
Skills
Mobility support
Flexibility
Customer service
Office administration
Relationship building
Documentation skills
Timeline
Activities Assistant
Hilldale Rehabilitation Center
02.2025 - Current
Respite Care Provider
365 In Touch Day Program
01.2025 - Current
Activities Assistant
Intouch Day Program
06.2024 - Current
Direct Support Professional Caregiver
Victorious Living
03.2024 - 03.2025
Bed Controller
Kaiser Permanente
12.2023 - 02.2024
Home Health Service Assistant
Kasier Permanente
05.2016 - 12.2023
Medical Assistant
Kaiser Permanente
12.2007 - 05.2016
No Degree - Medical Assisting
Pima Medical Institute
05.2001 -
High School Diploma -
Eastlake High School
05.2001 -
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