Patricia Hall
Fort Worth
Summary
Dynamic and dedicated professional with experience at Chik-Fil-A, excelling in customer service and cleanliness. Proven ability in data entry and conflict resolution, ensuring accuracy and efficiency. Committed to fostering a positive atmosphere and promoting client independence, leveraging active listening and critical thinking skills to enhance team success.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chik-Fil-A
01.2024 - 03.2025
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Manager
Kids Cave Childcare
11.2019 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees
- Experience in managing young children and implemented engaging activities
- Implemented schedule systems
Caregiver
Holy Angels
11.2016 - 06.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
High School Diploma -
Polytechnic High
Fort Worth, TX06-2013
Skills
- Cleanliness
- Salesmanship
- Critical thinking
- Data entry
- Active listening
- Conflict resolution
- Customer service
Accomplishments
- Resolved product issue through consumer testing.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- First Aid Certification - American Red Cross or American Heart Association.
- CPR/AED Certification
Languages
English
Native or Bilingual
Timeline
FOH Team Member
Chik-Fil-A
01.2024 - 03.2025
Manager
Kids Cave Childcare
11.2019 - 07.2024
Caregiver
Holy Angels
11.2016 - 06.2019
High School Diploma -
Polytechnic High
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