Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia HannaH

Madera,CA

Summary

Proven leader at StorQuest Self Storage, adept in customer service and engagement, enhanced store efficiency and customer satisfaction. Skilled in problem-solving and inventory management, demonstrated through successful store operations and positive customer interactions. Achieved significant improvements in service quality, showcasing flexibility and a results-driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

StorQuest Self Storage
07.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Elderly Caregiver

Senior Helpers
03.2023 - 06.2023
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Adult Caregiver

Right At Home Care
10.2020 - 03.2023
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
  • Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
  • Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.

Education

Medical Assitant -

Gurnick Academy of Medical Arts
Fresno, CA
07.2023

High School Diploma -

Madera Adult School
Madera, CA
01.2002

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Store Opening and Closing[p;
  • Inventory counting
  • Flexible Schedule
  • Incident Reports

Timeline

Assistant Store Manager

StorQuest Self Storage
07.2023 - Current

Elderly Caregiver

Senior Helpers
03.2023 - 06.2023

Adult Caregiver

Right At Home Care
10.2020 - 03.2023

Medical Assitant -

Gurnick Academy of Medical Arts

High School Diploma -

Madera Adult School
Patricia HannaH