- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Gardening
Patricia Harmsen
Waupun
Summary
Dynamic professional with proven leadership at Goodwill Industries, excelling in team building and cash auditing. Enhanced store efficiency through strategic merchandising and staff development, resulting in improved sales. Skilled in problem-solving and customer service, fostering a positive environment while ensuring accurate payroll operations at Christian Home Care.
Overview
26
26
years of professional experience
Work History
Assistant Store Manager
Goodwill Industries of Southeastern Wisconsin Inc.
06.2000 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Payroll Clerk
Christian Home Care
05.1999 - 06.2000
- Maintained payroll information by calculating, collecting, and entering data.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
Education
High School Diploma -
Waupun High School
No Degree - General Studies, Certified Cna
Moraine Park Technical College
Beaver Dam, WISkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Team building and leadership
- Hiring and training
- Cash auditing
- Recruitment
Interests
Timeline
Assistant Store Manager
Goodwill Industries of Southeastern Wisconsin Inc.
06.2000 - Current
Payroll Clerk
Christian Home Care
05.1999 - 06.2000
High School Diploma -
Waupun High School
No Degree - General Studies, Certified Cna
Moraine Park Technical College
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