Patricia Heindel
Wichita,KS
Summary
Dependable medical team member with 1 year of experience in Medical office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Wilbeck Chiropractic
Wichita, KS
01.2023 - Current
- Greeted patients, verified insurance and collected co-payments.
- Scheduled appointments for patients both in person and over the phone.
- Maintained patient records and updated information in the electronic health record system.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Answered patient questions regarding their care plan or billing inquiries.
- Provided support to patients experiencing pain or discomfort before or after treatment sessions.
Certified Medication Aide/Nurse Assistant
Legacy Reserve at Old Town
Columbus, GA
06.2021 - 12.2022
- Carefully administering medication to patients.
- Taking vital signs.
- Providing patient care/assisting with ADLs.
- Participating in Memory Care Activities.
Certified Nurse Assistant
Oak View Nursing Home
Waverly Hall, GA
01.2020 - 07.2021
- Answering call lights.
- Providing patient care/ assisting with ADL's.
- Taking vital signs.
Sales Associate
Lane Bryant
Columbus, GA
05.2018 - 02.2020
- Breaking down freight.
- Processing shipments.
- Setting up store promotions.
- Providing excellent customer service.
Patient Transporter
Piedmont Columbus Regional Midtown Campus
Columbus, GA
11.2018 - 11.2018
- Transporting patients to different test sites.
- Testing hospital equipment for proper functionality.
Sales Associate/Key Holder
Payless Shoesource
Columbus, GA
01.2017 - 05.2018
- Opening/Closing the store.
- Making deposit drops/keeping accounts balanced.
- Inventory Control.
- Providing excellent customer service.
Education
Bachelor of Science - Health Science
Columbus State University
Columbus, GA12.2019
Skills
- Insurance Verification
- Payment Collection
- X-Ray Experience
- Appointment Scheduling
- Medication Administration
- Caregiver Experience
- BLS/CPR Certified
- GA CNA/CMA Certified
- Excellent Customer Service Skills
- Long Term, Psych, & Memory Care Experience
- Charting/Vital Sign Collection
- Fast and Eager learner
- Hard Worker
Languages
English
Full Professional
German
Limited
Spanish
Elementary
Certification
- GA Certified Nursing Assistant (CNA) (Certification Number: CN0030073099) Valid until 12/07/2024
- GA Certified Medication Aide (CMA) (Certification Number: CN0030073099) Valid until 09/28/2024
- BLS Certified (Certification Number: 21541850438) Valid until 05/02/2025
Timeline
Chiropractic Assistant
Wilbeck Chiropractic
01.2023 - Current
Certified Medication Aide/Nurse Assistant
Legacy Reserve at Old Town
06.2021 - 12.2022
Certified Nurse Assistant
Oak View Nursing Home
01.2020 - 07.2021
Patient Transporter
Piedmont Columbus Regional Midtown Campus
11.2018 - 11.2018
Sales Associate
Lane Bryant
05.2018 - 02.2020
Sales Associate/Key Holder
Payless Shoesource
01.2017 - 05.2018
Bachelor of Science - Health Science
Columbus State University
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