LEONISE JEAN-JACQUES
Miami,FL
Summary
Experienced with patient care and clinical support in chiropractic settings. Utilizes effective communication and organizational skills to enhance patient experience and office efficiency. Knowledge of chiropractic procedures, patient interaction, and administrative tasks.
Overview
13
13
years of professional experience
Work History
Chiropractic Assistant
Modern Chiropractic Wellness
Pompano Beach, FL
10.2022 - 02.2025
- Smile & Greet Patients Upon Arrival
- Preparing necessary documentation for the patients
- Provide the best customer service possible to patients
- Answer Phone
- Check Calendar
- Answer Emails
- Schedule Appointments
- Make Copies Or Paperwork
- Fax Machine Usage
- Makes calls to patients.
- Make calls to insurance and attorney offices.
- Assist doctor with therapy.
Customer Rep
Marriott Hotel
12.2014 - 05.2019
- Answer High Volume Of Inbound Calls
- Handle Escalated Issues & Customers Complaints
- Maintain condentiality of proprietary information & company asset
- Signed Up Reward Program
- Assist Customers with booking a hotel room.
- Assist with orders.
- Check Emails
- Follow all company policies and procedures
Customer Service Cashier
Elegant Beauty Supplies Superstores
Miami, FL
07.2012 - 12.2014
- Smile & Greet Customers
- Help Customers Finding Products
- Answer Calls
- Restock Shelves
- Count Inventory
- Count Register
- Up Sale
- Clean
Education
Medical Assisting Diploma - undefined
ATI College Of Health
05.2010
High School Diploma - undefined
Northwestern Senior High School
06.2009
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Insurance verification
- Insurance billing
- Scheduling appointments management
- Patient care
- Insurance verification expertise
- Phone etiquette maintenance
- Organizational skills development
- Electric muscle stimulation
- Front desk administration
- Medical front desk management
- Patient scheduling
Timeline
Chiropractic Assistant
Modern Chiropractic Wellness
10.2022 - 02.2025
Customer Rep
Marriott Hotel
12.2014 - 05.2019
Customer Service Cashier
Elegant Beauty Supplies Superstores
07.2012 - 12.2014
Medical Assisting Diploma - undefined
ATI College Of Health
High School Diploma - undefined
Northwestern Senior High School