Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Heredia

Summary

I am a 57 year old bi-lingual female formerly from Argentina. I presently live in Ozark, Alabama, but relocating back to Florida with my husband a US Army disabled veteran. I am a legal Green card holder with a legal Social Security card.


I have had experience in many fields. I am dedicated, punctual, self motivated employee. I am a quick learner, problem solver and work well under pressure. I am also drug free and a non drinker.

Overview

13
13
years of professional experience

Work History

Laundry Technician

Dale Medical Center
06.2023 - Current
  • Collaborated with team members to ensure smooth workflow and meet daily quotas.
  • Trained new employees on proper laundry procedures, fostering a supportive work environment.
  • Ensured compliance with safety regulations to maintain a hazard-free workplace.
  • Implemented quality control measures for consistently clean and well-folded linens.

Cashier/Customer Service Representative

Erb's Produce Market
06.2021 - 07.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Provided an excellent service experience to market customers
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

General Manager

Funny Bills Restaurant
05.2018 - 05.2020
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Ordering products and supplies
  • Interviewed and hired staff members
  • Trained new employees on proper protocols and customer service standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Supervised 10 to 15 employees

Support Personnel Manager

Los Cerros Hotel
05.2015 - 05.2018
  • Supervised kitchen, laundry, and housekeeping employees
  • Responsible for staff scheduling
  • Ordering necessary supplies for all departments
  • Interviewed and hired staff members
  • Supervised approximately 20 staff members


Chief of Staff

Labor Medicine T&T
05.2011 - 04.2015
  • Responsible for scheduling patient appointments
  • Maintaining patient records
  • Documentation of x-rays, blood work, etc
  • Collected and reported data to physicians
  • Supervised 6 to 8 different office staff
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce office policies

Education

Tourism - Tourism And Travel Marketing

Sun Institute
Santa Fe, Argentina
1993

Associate of Applied Business - Business of Science And Business Management

University of Santa Fe
Santa Fe, Argentina
05.1985

Skills

  • Teamwork abilities
  • Team Building
  • Workforce Planning
  • Training and Development
  • Delegation skills
  • Critical thinking
  • Appointment Scheduling
  • Paperwork Processing
  • Account Updating
  • Data Collection
  • Scheduling

Timeline

Laundry Technician

Dale Medical Center
06.2023 - Current

Cashier/Customer Service Representative

Erb's Produce Market
06.2021 - 07.2022

General Manager

Funny Bills Restaurant
05.2018 - 05.2020

Support Personnel Manager

Los Cerros Hotel
05.2015 - 05.2018

Chief of Staff

Labor Medicine T&T
05.2011 - 04.2015

Tourism - Tourism And Travel Marketing

Sun Institute

Associate of Applied Business - Business of Science And Business Management

University of Santa Fe

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Patricia Heredia