Patricia Rivera
Round Rock,United States
Summary
Provided customer support in fast-paced retail settings, tax offices, and chiropractic clinics. Assisted customers in resolving inquiries and issues effectively. Fostered positive relationships to enhance customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Order Picker
Shop LC
Austin, Texas, United States
02.2022 - 09.2022
- Operated handheld scanners to accurately track inventory levels and ensure efficient order processing.
- Collaborated with team members to maintain organized workspaces and streamline picking processes.
- Conducted quality checks on outgoing orders to confirm accuracy and adherence to customer specifications.
- Trained new staff on safety protocols, equipment use, and best practices for order picking efficiency.
Chiropractor Assistant
Chicoine Chiropractic
Austin, TX
08.2009 - 04.2022
- Assist doctor with patients.
- Schedule appointment for patients.
- Call insurance to verify patient’s benefits.
- Answer phone calls.
- Billing
Receptionist
H&R Block
Austin, Texas, United States
01.2008 - 04.2009
- Greet clients, check in clients, answer phones, set up appointments data entry and bank deposit.
Education
No Degree - Office Business Specialist
Austin Business College
Austin, Texas, United StatesGED - undefined
Austin Community College
Austin, Texas, United States01.1993
Skills
- Customer Support/Service
- Retail
- Detail Oriented
- Organizational Skills
- Multilingual
- Reconciliation
- Tax Returns
- Data Entry
- Radiography
- Treatment Plan
- Patient Care
- Retail Management
- Telephone Skills
- Plan Meetings
- Chiropractic
- Sales Closing Skills
- Problem Solving Skills
- Spanish Language
- English Language
- Administrative Skills
LANGUAGES
English - Fluent
Spanish - Fluent
Certification
GED certificate
Office Business Specialist certificate
WORK AUTHORIZATION
- I am authorized to work in the following countries:
- United States
Timeline
Order Picker
Shop LC
02.2022 - 09.2022
Chiropractor Assistant
Chicoine Chiropractic
08.2009 - 04.2022
Receptionist
H&R Block
01.2008 - 04.2009
GED - undefined
Austin Community College
No Degree - Office Business Specialist
Austin Business College