Patricia Hill-Potter
Minneapolis,MN
Summary
Proven Urban Case Manager at Leech Lake Band of Ojibwe, adept in problem-solving and client advocacy, enhanced case management outcomes through comprehensive assessments and effective plan implementation. Achieved significant client goals with empathy and professionalism, ensuring legal rights protection and case confidentiality.
Overview
5
5
years of professional experience
Work History
Urban Case Manager
Leech Lake Band of Ojibwe
12.2019 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
Education
Associate of Science - Human Services
Minneapolis Community And Technical College
Minneapolis, MN12.2018
Human Service Technician Certificate - Human Services
Takoda Institute of Higher Education A Division of American Indian OIC
Minneapolis, MN08.2008
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Client Advocacy
Timeline
Urban Case Manager
Leech Lake Band of Ojibwe
12.2019 - Current
Associate of Science - Human Services
Minneapolis Community And Technical College
Human Service Technician Certificate - Human Services
Takoda Institute of Higher Education A Division of American Indian OIC
Similar Profiles
Erika SnakenbergErika Snakenberg
Teacher at Leech Lake Band of OjibweTeacher at Leech Lake Band of Ojibwe
Robert BudreauRobert Budreau
Executive Director at Leech Lake Band of OjibweExecutive Director at Leech Lake Band of Ojibwe
Brittni McDanielBrittni McDaniel
Licensed Practical Nurse at Leech Lake Band Of OjibweLicensed Practical Nurse at Leech Lake Band Of Ojibwe