Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Hoffer

Dayton,OH

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Delivery Driver

Grub Hub/Door Dash
04.2022 - Current
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Picker/Packer Operator

Green Tokai
05.2019 - 03.2020
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed orders precisely for correct items, sizes and quantities.
  • Supervised and trained new staff in performing census.
  • Kept work areas neat, clean and free from debris.

STNA

Wright Nursing And Rehabilitation
05.2019 - 03.2020
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

STNA

Oak Creek Terrace Nursing And Rehab Center
02.2016 - 05.2018
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Kept accurate records of patients' care, condition, and progress.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Assembly Line Production Worker

General Motors, GM
03.1995 - 12.2010
  • Investigated and resolved production issues.
  • Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assisted quality assurance by inspecting items and removing defective parts.

Education

No Degree - Phlebotomy

Encore Care Association
Centerville, OH
04.2024

No Degree -

Fortis College - Centerville
Dayton, OH
06.2018

High School Diploma -

Kettering Fairmont High School
Kettering, OH
06.1987

Skills

  • Multitasking
  • Shopping Orders
  • Clean Driving Record
  • Safe Driving Practices
  • Vehicle Safety and Maintenance
  • Attention to Detail
  • Punctual and Reliable

Certification

STNA-State Tested Nursing Assistant 2010-2022

CPR-AED Certification

Timeline

Delivery Driver

Grub Hub/Door Dash
04.2022 - Current

Picker/Packer Operator

Green Tokai
05.2019 - 03.2020

STNA

Wright Nursing And Rehabilitation
05.2019 - 03.2020

STNA

Oak Creek Terrace Nursing And Rehab Center
02.2016 - 05.2018

Assembly Line Production Worker

General Motors, GM
03.1995 - 12.2010

No Degree - Phlebotomy

Encore Care Association

No Degree -

Fortis College - Centerville

High School Diploma -

Kettering Fairmont High School

STNA-State Tested Nursing Assistant 2010-2022

CPR-AED Certification

Patricia Hoffer