Patricia Hogwood
Jacksonville,FL
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Assistant
Harrell & Harrell, P.A.
05.2022 - Current
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Created weekly, monthly, and quarterly expense reports.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Produced legal documents such as briefs, pleadings and appeals.
- Managed medical record requests and payment of invoices.
Guest Service Associate
Gate Petroleum Company
04.2021 - 06.2022
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Processed guest check-outs following procedures for fast turnover.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed refunds and exchanges in accordance with company policy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Legal File Clerk
Jimerson Birr, P.A.
10.2019 - 01.2021
- Compiled, sorted and filed high volume of documents.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
- Expedited intake process for new cases by efficiently organizing incoming legal documents according to established protocols.
- Facilitated smooth office operations by responding promptly to requests for file retrieval or updates from attorneys and support staff.
- Increased accessibility of archived files by digitizing older records, streamlining research processes for attorneys and staff alike.
Education
Associate of Science - Paralegal Studies
Florida State At College Jacksonville
Jacksonville, FL08.2021
Skills
- Client Relations
- Database Searching
- Office Management
- Attention to Detail
- Calendar Management
- Document Drafting
- Effective Multitasking
- Data Archiving
- Workload Management
Certification
Legal Technology Certificate, National Society for Legal Technology
Timeline
Legal Assistant
Harrell & Harrell, P.A.
05.2022 - Current
Guest Service Associate
Gate Petroleum Company
04.2021 - 06.2022
Legal File Clerk
Jimerson Birr, P.A.
10.2019 - 01.2021
Associate of Science - Paralegal Studies
Florida State At College Jacksonville
Legal Technology Certificate, National Society for Legal Technology
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