Patricia Jackson
Euclid,OH
Summary
Dynamic Child Support Enforcement Officer with proven expertise in skip tracing and court document preparation at Cuyahoga County. Skilled in regulatory compliance and conflict resolution, I excel in managing client relationships and ensuring adherence to child support laws, consistently achieving successful outcomes in complex cases.
Overview
22
22
years of professional experience
Work History
Child Support Enforcement Officer
Cuyahoga County
Cleveland, USA
10.2002 - Current
- Interpretation/Enforcement of child and spousal support orders issued by domestic, juvenile and administrative orders
- Addressing clients concerns regarding the administration of their court orders
- Skip tracing of non-paying clients
- Preparation of court documents for prosecution of non-paying clients
- Preparation of correspondence with various states in which clients reside
- Heavy phone contact with current client as well as TTY
Accounting Specialist
Javitch Block LLC.
Cleveland, USA
11.2015 - 09.2020
- Nightly posting of funds
- Maintaining client files accurately
- Securing and maintaining posting area
Office Cleaner
Scioto, LLC
Columbus, USA
09.2014 - 11.2015
- Empty wastebaskets
- Cleaning restrooms (Cleaning sinks, commodes, sweeping, mopping, mirrors)
- Restocking supplies
- Mopping commons areas
- Vacuuming
Lockbox Specialist
KeyBank
Cleveland, USA
10.2008 - 01.2010
- Processing of incoming mail
- Preparation of work for imaging and data entry
- Preparation of outgoing interoffice mail
- Verification of payments received on various accounts
Education
Associates of Arts - Minor in Biology
Cuyahoga Community College
Cleveland, Ohio05.1992
Certified Medical Assistant -
Medix Schools
Silver Springs, Maryland10.1988
Skills
- Child support enforcement
- Skip tracing
- Court document preparation
- Regulatory compliance
- Financial record keeping
- Data entry
- Client relationship management
- Payment verification
- Conflict resolution
- Case management
- Effective communication
- Investigative skills
- Child support laws
- Teamwork and collaboration
- Conducting interviews
- Time management abilities
References
References upon request.
Timeline
Accounting Specialist
Javitch Block LLC.
11.2015 - 09.2020
Office Cleaner
Scioto, LLC
09.2014 - 11.2015
Lockbox Specialist
KeyBank
10.2008 - 01.2010
Child Support Enforcement Officer
Cuyahoga County
10.2002 - Current
Associates of Arts - Minor in Biology
Cuyahoga Community College
Certified Medical Assistant -
Medix Schools
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