Dedicated Child Support Enforcement Officer with proven case investigation and legal document preparation skills. Adept at cross-agency collaboration and client education, ensuring compliance and supporting families effectively. Highly motivated, adaptability, works effectively unsupervised and quick to master new skills.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Child Support Enforcement Officer III
Office of the Attorney General of Texas
Laredo
04.2019 - Current
Conducted case investigations to enforce child support orders.
Reviewed financial documents to assess compliance with support obligations.
Coordinated with local agencies to gather information on non-custodial parents.
Prepared legal documents for court hearings and administrative reviews.
Monitored case progress and updated records in the enforcement database.
Educated parents on their rights and responsibilities under child support laws.
Collaborated with cross-functional teams to improve enforcement processes.
Investigated violations of court orders such as failure to pay or provide medical coverage for children involved in a case.
Conducted investigations to identify non-custodial parents and locate assets for child support enforcement.
Issued summonses, subpoenas, orders of withholding, liens, and other legal documents as needed.
Organized files containing all relevant information pertaining to each case.
Enforced court orders by initiating wage garnishment proceedings or other appropriate actions.
Performed administrative tasks such as filing paperwork in a timely manner.
Child Support officer
Goodwill
Laredo
02.2018 - 03.2019
Processed child support applications and maintained accurate case files.
Communicated with clients regarding case updates and requirements.
Collaborated with local agencies to coordinate support services.
Conducted interviews to gather necessary information for case assessments.
Reviewed and maintained child support files and databases.
Oversaw child support cases, referring delinquent cases to other departments for appropriate enforcement.
Donor Center Technician
Biomat USA
Laredo
01.2017 - 02.2019
Conducted donor screening interviews to assess eligibility and ensure safety.
Operated apheresis equipment to separate blood components for efficient collection.
Collected and processed plasma donations following safety protocols and guidelines.
Maintained accurate donor records in the electronic database for compliance.
Educated donors on donation procedures and aftercare instructions effectively.
Demonstrated knowledge of standard operating procedures related to collection processes.
Responded promptly and professionally to inquiries from donors regarding their experience at the center.
Provided support to nurses, phlebotomists, and other medical personnel in the collection process.
Attended staff meetings monthly in order to stay informed about new policies or procedures.
Starbucks Team Member
Target
Laredo
06.2014 - 01.2017
Assisted customers with product inquiries and store navigation.
Stocked shelves and ensured product displays were organized.
Operated cash register and processed customer transactions efficiently.
Maintained cleanliness of store areas to enhance shopping experience.
Collaborated with team members to restock inventory during peak hours.
Handled returns and exchanges according to company policies.
Maintained a clean and organized work area throughout shift.
Child Support Enforcement Officer II at Washington State Division of Child SupportChild Support Enforcement Officer II at Washington State Division of Child Support