Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Meade

Glens Falls

Summary

Child Support Investigator with a proven track record at Warren Co DSS, excelling in case investigations and customer service. Skilled in preparing court petitions and utilizing effective communication to resolve conflicts. Detail-oriented and organized, I thrive in fast-paced environments, ensuring accuracy and efficiency in all tasks.

Overview

20
20
years of professional experience

Work History

Child Support Investigator

Warren Co DSS
Lake George
03.2020 - Current
  • Conducted interviews with parents and guardians to gather necessary information.
  • Investigated cases of non-payment of child support by interviewing custodial and non-custodial parents, employers, and other relevant parties.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prepare court petitions.

Medicaid clerk

Warren Co DSS
Lake George
05.2018 - 03.2020
  • Updated and maintained databases with client information consistently and securely.
  • Performed data entry tasks to update customer accounts records.
  • Verified accuracy of all paperwork prior to submission for processing.

Office Assistant

Mohan K Sadana, MD
Glens Falls
05.2017 - 05.2018
  • Reception, billing, typing, answering phones
  • Filing, scheduling patients & surgeries

Health Insurance Specialist

Capital Financial Group Inc.
SGF
09.2014 - 05.2017
  • Process group health insurance renewals
  • Sell group & individual health insurance
  • Work denied claims

Claims Analyst

Hudson Headwaters Health Network
Queensbury
08.2011 - 05.2013
  • Process insurance refunds
  • Review claims for processing and denials
  • Communicate with Insurance companies

Office Support

GF Refrigeration & Heating Works LLC
Queensbury
09.2005 - 02.2010
  • Scheduled service calls and oil deliveries
  • Data Entry
  • Front Desk customer service

Education

Associate Degree - Medical Administration

Bryant & Stratton College
Albany, New York
01.2011

Skills

  • Claims
  • Case investigation
  • Interview techniques
  • Court petition preparation
  • Customer service
  • Conflict resolution
  • Attention to detail
  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration
  • Legal documentation
  • Interviewing techniques
  • Investigative research
  • Multitasking capacity
  • Organizational skills
  • Problem-solving
  • Customer Services
  • Professional
  • Teamwork
  • Organized
  • Health Insurance Knowledge
  • Detail-Oriented
  • Microsoft Office
  • Dependable

Timeline

Child Support Investigator

Warren Co DSS
03.2020 - Current

Medicaid clerk

Warren Co DSS
05.2018 - 03.2020

Office Assistant

Mohan K Sadana, MD
05.2017 - 05.2018

Health Insurance Specialist

Capital Financial Group Inc.
09.2014 - 05.2017

Claims Analyst

Hudson Headwaters Health Network
08.2011 - 05.2013

Office Support

GF Refrigeration & Heating Works LLC
09.2005 - 02.2010

Associate Degree - Medical Administration

Bryant & Stratton College
Christine Meade