Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Tufts

Melrose,NY

Summary

Quality-driven professional with several years of comprehensive experience working with teammates to support accounting functions. Accurately inputs data and records day-to-day transactions. Solid understanding of basic bookkeeping and accounts payable and receivable.

Overview

10
10
years of professional experience

Work History

Child Support Investigator

Rensselaer County DSS
Troy, NY
04.2024 - Current
  • Advised custodial parents on how best to enforce their rights under existing state laws pertaining to collection of unpaid child support payments.
  • Initiated civil actions against individuals who are not paying court ordered child support payments as required by law.
  • Evaluated requests for modification or termination of existing orders requiring payment of court ordered child support payments.
  • Investigated cases of non-payment of child support by interviewing custodial and non-custodial parents, employers, and other relevant parties.
  • Organized and maintained case files to track progress on investigations.
  • Negotiated payment plans with delinquent payers that are mutually acceptable to both parties involved in the case.

Accounts Payable and Receivable Clerk

HJM Precision
Troy, NY
10.2014 - 04.2024
  • Processed payments to vendors via checks or electronic transfers.
  • Maintained accurate records of accounts payable and receivable transactions.
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
  • Resolved invoice issues with vendors in a timely manner.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Developed relationships with vendors through regular communication over the phone or email.
  • Analyzed monthly sales figures and prepared summary reports for management review.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Calculated month-end accrual entries for trade payables.
  • Reconciled computer reports with manually maintained ledgers.
  • Received and recorded cash, checks and transfers.
  • Performed daily bank reconciliations of all cash accounts.
  • Assisted in preparation of financial statements including profit and loss statements, balance sheets.

Education

High School Diploma -

Lansingburgh High School
Troy, NY
06-1997

Skills

  • Patience and persistence
  • Cultural sensitivity
  • Interviewing techniques
  • Investigative research
  • Case analysis
  • Problem-solving
  • Time management
  • Written communication
  • Attention to detail
  • Task prioritization
  • Effective communication
  • Adaptability and flexibility
  • Reliability

Timeline

Child Support Investigator

Rensselaer County DSS
04.2024 - Current

Accounts Payable and Receivable Clerk

HJM Precision
10.2014 - 04.2024

High School Diploma -

Lansingburgh High School
Heather Tufts