Patricia Johnson
Buford,GA
Summary
Exceptional leader with sought after experience in guiding multi-million dollar restaurants. Driven to maximize financial performance and profitability. Expertise in all facets of operations management, with extensive management development and training skills. Dedicated professional with a passion for outstanding guest service.
Overview
36
36
years of professional experience
Work History
Managing Partner
Red Robin Gourmet Burgers & Brews
Buford, GA
06.2025 - Current
- Oversaw financial management of the business, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability. Delivered increased sales, profit and guest traffic each period vs. prior year's results.
- Aligned objectives with industry best practices to ensure the business remained compliant with regulatory requirements and maintained its reputation for excellence.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Coordinated community outreach efforts, strengthening brand presence and building customer loyalty through local partnerships.
Training Store General Manager
Romano's Macaroni Grill
Buford, GA
12.2015 - 08.2024
- Collaborated with leadership to establish goals and implemented plans/strategies to achieve sales and profits targets
- Hired, trained, developed and promoted numerous managers and staff members
- Certified ServSafe Proctor for company's locations in Ga.
- Implemented planned promotional and local store marketing initiatives to increase company's market share
Training Store General Manager
Red Lobster
Multiple Locations-Metro Atlanta, Ga.
05.2001 - 12.2015
- Developed, implemented and managed business plans to exceed sales and profit targets during 15 year tenure
- Prepared for and executed several new menu and equipment implementations across the Atlanta region
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Interviewed, selected and trained countless managers and team members, guiding them to maintain high productivity and performance metrics.
Manager of Quality and Standards
Metromedia Restaurant Group
Dallas, Tx. & Atlanta, Ga.
06.1997 - 11.2000
- Developed and implemented Quality Assurance Form and processes used by all company restaurants nationwide
- Managed 15 QA Specialists conducting audits across the country, ensuring consistency in standards
- Used audit results to ensure 100% compliance with ServSafe, sanitation and food safety guidelines across all restaurants
- Accomplished multiple tasks within established timeframes
Training Store General Manager
Wendy's International, LLC
Atlanta, Ga.
09.1990 - 02.1997
- Successfully trained numerous managers while managing 6 different locations during tenure
- Led new store opening team with brand new location
- Conducted training classes for manager trainees in areas including shift management, labor and food cost controls, team member interviewing techniques, guest relations, etc.
- Maximized sales and profits while serving as Training General Manager
Education
Bachelor of Science - Special Education
University of Ga.
Athens, Ga.Master of Science - Vocational Rehabilitation Counseling
University of Ga.
Athens, Ga.Skills
- Grows sales and profits
- Budgets/forecasts to exceed goals
- Leads, coaches and develops teams
- Outstanding Communicator
Timeline
Managing Partner
Red Robin Gourmet Burgers & Brews
06.2025 - Current
Training Store General Manager
Romano's Macaroni Grill
12.2015 - 08.2024
Training Store General Manager
Red Lobster
05.2001 - 12.2015
Manager of Quality and Standards
Metromedia Restaurant Group
06.1997 - 11.2000
Training Store General Manager
Wendy's International, LLC
09.1990 - 02.1997
Master of Science - Vocational Rehabilitation Counseling
University of Ga.
Bachelor of Science - Special Education
University of Ga.