Overview
Work History
Education
Certification
Fishing
Timeline
Generic

Patricia Karnes

Charlotte,NC

Overview

35
35
years of professional experience
1
1
Certification

Work History

Service Manager

HighMark Residential LLC
11.2023 - 11.2024
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.

Service Technician Ll

HighMark Residential LLC
06.2018 - 11.2024

*Started when they first built all four buildings

in construction.

*Worked on a lot of move in leases.

*Cleaned up grounds from all the trash.

*Making sure all apartments clean before moving in residents.

*Checking all appliances for working condition.

*Setting up amenities in Club House .

* I have a CPO Certificate for the pool.

* I have a Hvac Certificate in Heat and Ac.

*Diagnosed and troubleshot problems, repairing

peak performance.

*Maintaining detailed records of service

  • calls,enabling better tracking of records.
  • Called back construction for warranty items,

Installed new equipment and explained operation and routine maintenance protocols to customers.

Building Maintenance Manager

City of Charlotte
04.1990 - 07.2021

Retired 30 years

Education

High School Diploma -

Independence High School
Charlotte, NC
06-1980

Certification

  • [Area of- certification], [Company Name] - [Timeframe]

Fishing

I love to go fishing

Timeline

Service Manager

HighMark Residential LLC
11.2023 - 11.2024

Service Technician Ll

HighMark Residential LLC
06.2018 - 11.2024

Building Maintenance Manager

City of Charlotte
04.1990 - 07.2021
  • [Area of- certification], [Company Name] - [Timeframe]

High School Diploma -

Independence High School
Patricia Karnes