Patricia Kelly
Dallas,TX
Summary
S Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and over 10 years of experience in Bus Driver roles.
Overview
19
19
years of professional experience
Work History
Transit Bus Operator
Dallas Area Rapid Transit
10.2022 - Current
- Provided passenger assistance, collected fares and offered schedule and route information.
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Managed fare collection process efficiently, ensuring accuracy in transactions and safeguarding company revenue streams through diligent oversight of ticket sales procedures.
- Assisted passengers with disabilities, ensuring proper use of accessibility equipment for a comfortable travel experience.
- Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Sales Manager
Kel's Screen Printing & Embroidery
07.2005 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Increased sales revenue by developing and implementing effective sales strategies.
Truck Driver
City of Dallas
01.2021 - 02.2022
- Operate Front End Loader Truck, or other heavy equipment to transport containers to the landfill for disposal
- Performs daily pre-trip equipment inspection, fueling unit, and preventive maintenance service by checking screens, oil, filters, tires, etc
- To ensure optimum operation and performance of the vehicle
- Maintains vehicle clean by washing, brushing, and cleaning the truck's interior to ensure a clean and professional image and safe and sanitary conditions
- Maintains activity logs and mileage and maintenance records by documenting odometer readings before and after driving vehicle to provide accountability of vehicle's usage
- Essential Functions When Assigned to Operate Sanitation Truck: Maintains records on miles driven and bags used to maintain information for administrative purposes
- Notifies supervisor of problems encountered on streets and alleyways to resolve garbage pickup problem.
Medical Tech
Trinity Heart Care of Dallas
10.2016 - 09.2019
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Deli Clerk
Kroger's Dallas Grocery Store
09.2016 - 09.2016
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Phlebotomist
American Red Cross
12.2010 - 12.2011
- Drew quality blood samples from blood donors and prepared those specimens for medical testing
- Explained procedures, recorded vitals, and managed donor health history screening
- Maintained strict safety precautions and performed daily function checks on equipment and supplies to ensure a state of readiness for the blood drive.
Education
Phlebotomy -
El Centro College
Dallas, TX12.2020
Medical Assistant -
Everest College
Dallas, TX10.2016
Skills
- Excellent work history
- Ability to prioritize and remain focused on the essence of an issue
- Skilled at learning new concepts quickly
- Skilled multi-tasker, able to work in fast-paced environment
- Conscientious in following through on commitments and deadlines
- Safe Driving
Key Qualifications
- Medical Terminology
- Measure vital signs, weight, and height.
- Injections
- Phlebotomy/Venipuncture Finger/Capillary Sticks
- Laboratory Procedures
- Electrocardiography
- Scheduling Appointments
- Epic EHR/Claim gear/Microsoft Office
- ICD-9/CPT
- CPR Certified
Timeline
Transit Bus Operator
Dallas Area Rapid Transit
10.2022 - Current
Truck Driver
City of Dallas
01.2021 - 02.2022
Medical Tech
Trinity Heart Care of Dallas
10.2016 - 09.2019
Deli Clerk
Kroger's Dallas Grocery Store
09.2016 - 09.2016
Phlebotomist
American Red Cross
12.2010 - 12.2011
Sales Manager
Kel's Screen Printing & Embroidery
07.2005 - Current
Phlebotomy -
El Centro College
Medical Assistant -
Everest College
Similar Profiles
David MarquezDavid Marquez
Track Maintainer at Dallas Area Rapid TransitTrack Maintainer at Dallas Area Rapid Transit
Leonard TurleyLeonard Turley
PATROL DIVISION/RAIL OFFICER at DALLAS AREA RAPID TRANSIT POLICE DEPARTMENTPATROL DIVISION/RAIL OFFICER at DALLAS AREA RAPID TRANSIT POLICE DEPARTMENT
ABEL IBANEZABEL IBANEZ
Traction Electrification System Maintainer at Dallas Area Rapid Transit, DartTraction Electrification System Maintainer at Dallas Area Rapid Transit, Dart
Lashaunda HamiltonLashaunda Hamilton
Light Rail Operator at Dallas Area Rapid TransitLight Rail Operator at Dallas Area Rapid Transit
Toni YoungbloodToni Youngblood
Licensed Realtor at DFW Britestar Realty PLLCLicensed Realtor at DFW Britestar Realty PLLC