Patricia A Kill
Customer Service/Management
Morris,MN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Manufacturing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Receptionist/Customer WOW
Superior Industries, Inc.
Morris, United States
07.2013 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new receptionist regarding company operations, policies and services.
- Communicated professionally with colleagues, freelancers and clients.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Welcomed, greeted and assisted guests in high-traffic business.
- Interact over phone with 50-75 customers daily.
Medical Admissions Representative
Stevens Community Medical Center
Morris, United States
08.2008 - 07.2013
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records in compliance with security regulations.
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Processed patient admission and discharge documentation.
Education
Associate of Business - Marketing/Sales/Management
St. Cloud Technical & Community College
St. Cloud MN1 Year Dgree - Accounting
St. Cloud Business School
St. Cloud, MNSkills
- Strong Organizational Skills
- Responding to Difficult Customers
Timeline
Receptionist/Customer WOW
Superior Industries, Inc.
07.2013 - Current
Medical Admissions Representative
Stevens Community Medical Center
08.2008 - 07.2013
Associate of Business - Marketing/Sales/Management
St. Cloud Technical & Community College
1 Year Dgree - Accounting
St. Cloud Business School
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