Patricia Lagunas
ABC Occupational Medical Center
Bakersfield,CA
3
Languages
1
Certification
6
years of professional experience
Detail-oriented healthcare administrative professional skilled in optimizing medical office operations, enhancing patient intake, and streamlining appointment scheduling. Expertise in managing medical records and facilitating effective patient communication. Strong background in entering patient information, coordinating with nurse case managers, and processing medical documentation while supporting front desk operations and payment processing.
Work History
Clinical Administrative Experience — Clinical Rotation
1 Month- Managed patient calls, scheduling, modifying, and rescheduling appointments to ensure efficient patient flow.
- Verified patient identification and entered demographic information and medical records into office system to maintain accurate patient data.
- Collaborated with nurse case managers to update and fax work status reports, facilitating effective peer-to-peer coordination.
Administrative Assistant / Parish Secretary
2 Years 9 Months- Coordinated scheduling, communications, intake, and daily administrative operations to ensure smooth office functionality.
- Managed confidential records, compliance documentation, and responded to calls, emails, and visitor inquiries to maintain efficient information flow.
- Created bilingual weekly bulletins for 2,000+ parish members and coordinated parish events to enhance community engagement.
- Assisted with monthly financial reports.
- Created informative parish bulletins to enhance community engagement., Wedding & Quinceañera Coordinator, Receptionist/Safe Environment Manager
Front Desk Receptionist / Administrative Coordinator
7 Months- Managed front desk operations, scheduling, customer intake, and high-volume phone communication to ensure smooth visitor experience.
- Maintained accurate records and processed payments while handling confidential documentation with attention to detail to enhance data integrity.
- Balanced cash transactions and prepared daily closing reports to ensure financial accuracy.
Office assistant
10 Months- Drafted professional emails, memos, spreadsheets, and administrative documents to ensure clear communication and organization.
- Scanned documents and routed business correspondence to facilitate timely information flow.
- Managed front-desk inquiries, routed communications, and maintained professional client experience.
- Coordinated calendars, meetings, and travel arrangements to keep daily operations on schedule.
- Prepared correspondence, reports, and presentation materials with strong attention to detail.
Education
Healthcare Support Occupations - Health Care Support Program
B.A. - Communications & Digital Media
Dean's List
A.A. - Communication Studies, Liberal Arts, American Sign Language
Skills
Patient intake
Patient coordination
Electronic Health Records
Scheduling & Calendar Management
Front Desk Operations
Records management
Microsoft Office
Trilingual Communication (English/Spanish/ASL)
Certification
- BLS/CPR — Current
- Typing Certificate — 45+ WPM, Bakersfield Adult School
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Clinical Administrative Experience — Clinical Rotation
ABC Occupational Medical Center
09.2026 - 10.2026Read More
Administrative Assistant / Parish Secretary
St. Philip the Apostle Church
11.2023 - 08.2026Read More
Front Desk Receptionist / Administrative Coordinator
C & P Sanitary Supply
04.2021 - 11.2021Read More
Office assistant
Common Sense Consulting
06.2020 - 04.2021Read More
Bakersfield College
A.A. from Communication Studies, Liberal Arts, American Sign Language
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California State University
B.A. from Communications & Digital Media
Read More
Bakersfield Adult School
Healthcare Support Occupations from Health Care Support Program
Read More