Nadirah McCarthy
Dental Administrative & Clinical Support
Objective
Healthcare Administrative Professional with a Bachelor of science in Health Service Administration and over 10
years of experience in dental and Healthcare settings. Proven expertise in healthcare operations patient services insurance verification, scheduling billing and team coordination. Skilled at improving workflow efficiency, the patient experience, and supporting organizational goals in fast paced clinical environments. Recognize for strong communication, problem solving and organizational skills.
professional managing patient records, scheduling, and EHR workflows while keeping front-office and clinical operations aligned. Verifies insurance benefits, supports billing and payments, and assists with chairside procedures, including implants. Maintains sterilization protocols and accurate documentation in busy dental settings.
Work History
Dental Administrative & Clinical Support
2 Years 5 Months- Manage 25-50 patient intakes weekly to keep records complete and support smooth front-desk flow.
- Maintain patient records, scheduling, and EHR documentation to keep daily administrative workflows organized.
- Coordinate insurance verification, billing questions, and payment follow-up to support efficient patient account handling.
- Assist with dental procedures, including implants, while following sterilization protocols and infection-control standards.
Dental Receptionist
1 Year 2 Months- Managed 30 daily patient check-ins at the front desk, keeping intake organized and welcoming.
- Verified insurance coverage and handled preauthorization follow-up for patient visits and treatment planning support.
- Maintained dental records and accurate charting for providers using organized EHR documentation practices.
- Communicated clearly with patients and clinical staff to coordinate payments, follow-ups, and office flow.
Dental Assistant / Office Manager
3 Years 10 Months- Supported chairside procedures and maintained sterile operatory setup using Sterilization protocols.
- Handled insurance verification and claims submission to support administrative processing and patient billing workflows.
- Maintained daily office operations and inventory management to keep supplies organized and appointments on track.