Patricia Lal
Modesto,CA
Summary
Dynamic and results-oriented professional with extensive experience at Encompass Health Rehabilitation Hospital, specializing in patient care and clerical work. Excelled in staff scheduling and teamwork, significantly improving patient satisfaction and operational efficiency. Proficient in Microsoft Office, adept at fostering collaboration and delivering exceptional support across all levels of healthcare management.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Staffing Coordinator
Encompass Health Rehabilitation Hospital
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Unit Secretary
Encompass Health Rehabilitation Hospital
Modesto, CA
02.2019 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
CNA
Encompass Health Rehabilitation Hospital
Modesto, CA
02.2017 - Current
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Documented patient information and care activities in electronic health record.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
CNA
Crestwood Manor
Modesto, CA
12.2015 - 02.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Avalon Nursing Home
Modesto, CA
07.2008 - 12.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Sales Associate
Mervyns Dept
Modesto, CA
09.2007 - 01.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
GED - Accounting
Modesto Junior College
Modesto, CASkills
- Staff scheduling
- Microsoft office
- Clerical work
- Teamwork and collaboration
- Patient care
- Vital signs
Accomplishments
EMPLOYEE OF THE QUARTER
SAFE TRANSFER TRAINER
DEI COMMITTEE MEMBER
CNA PRECEPTOR
FALL COMMITTEE MEMBER
Certification
CNA license
BLS certified
Timeline
Unit Secretary
Encompass Health Rehabilitation Hospital
02.2019 - Current
CNA
Encompass Health Rehabilitation Hospital
02.2017 - Current
CNA
Crestwood Manor
12.2015 - 02.2017
CNA
Avalon Nursing Home
07.2008 - 12.2015
Sales Associate
Mervyns Dept
09.2007 - 01.2008
Staffing Coordinator
Encompass Health Rehabilitation Hospital
GED - Accounting
Modesto Junior College