Patricia Lapp-Ratta
Independence,LA
Overview
26
26
years of professional experience
Work History
Team Lead Department Secretary
Akron Children's Hospital
01.2015 - 01.2019
- Responsible for Paging Trauma Teams
- Requesting Consults
- Consulting Children Protective Services for abuse/neglect
- Calling transport to arrange life-flights
- Coordinating staffing needs with influx of incoming life-flights
- Maintaining dietary nourishment supply for patients in ED & Behavior unit
Neuro Developmental Sciences Director's Secretary
Akron Children's Hospital
01.2010 - 01.2015
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
Surgery Admin Resident Coordinator
Akron Children's Hospital
01.2007 - 01.2010
- Participated in staff meetings and training to stay informed on policies and procedures.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Planned and organized social and educational activities to promote community building and personal development among students.
- Mediated conflict to provide safe and secure environment through policy enforcement.
Genetics Secretary
Akron Children's Hospital
01.2006 - 01.2007
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Medical Assistant
State Road Family Practice
01.1993 - 01.2006
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted in minor procedures
- Administered immunizations, eye & hearing testings
- Performed EKGs
- General x-ray Machine operator
Skills
- Departmental Activities
- Scheduling
- Prioritization Skills
- Department Collaboration
Timeline
Team Lead Department Secretary
Akron Children's Hospital
01.2015 - 01.2019
Neuro Developmental Sciences Director's Secretary
Akron Children's Hospital
01.2010 - 01.2015
Surgery Admin Resident Coordinator
Akron Children's Hospital
01.2007 - 01.2010
Genetics Secretary
Akron Children's Hospital
01.2006 - 01.2007
Medical Assistant
State Road Family Practice
01.1993 - 01.2006
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