Patricia Lathrop
Buffalo,NY
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. Experience with the inventory process and training for new hires.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Wegmans Food Markets, Inc
Buffalo, NY
05.2017 - Current
- Assisted pharmacists by performing data entry for patient profiles, billing information, and prescription orders into the pharmacy software system. Filling prescription orders accurately, efficiently, and correctly dispensing them to patients.
- Provided exceptional customer service, addressing patient questions and concerns regarding prescription orders, or insurance issues, in a timely manner.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Coordinated with suppliers to reorder supplies and manage inventory replenishment. Performed scheduled inventory counts and supply audits.
- Participated in regular meetings with the management team to discuss operational needs, then educated staff members about medication updates, recalls, warnings, and drug interactions.
- Demonstrated proper techniques in the use of all pharmacy equipment, including automated systems. Assessed students' knowledge and skills through assignments and exams.
Cashier
Wegmans Family Food Markets
Buffalo, NY
07.2016 - 05.2017
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved customer complaints professionally in accordance with company policy.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Customer Service Cashier
Kentucky Fried Chicken
Valrico, Florida
07.2014 - 06.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Resolved customer complaints in a professional manner.
- Complied with all health and safety regulations while performing job duties.
Education
High School Diploma -
Bloomingdale High School
Valrico, FL05-2014
Skills
- Organizational skills
- Excellent communication skills
- Leadership/communication skills
- Teamwork and collaboration
Certification
- National certified ExCPT Pharmacy Technician (CPhT) February 2022 - currently renewing
Timeline
Pharmacy Technician
Wegmans Food Markets, Inc
05.2017 - Current
Cashier
Wegmans Family Food Markets
07.2016 - 05.2017
Customer Service Cashier
Kentucky Fried Chicken
07.2014 - 06.2016
High School Diploma -
Bloomingdale High School
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