Patricia LeSarge
Landis,NC
Summary
A highly motivated telecom project manager who enjoys challenging assignments Recognized for exceptional customer service as well as outstanding dedication to teamwork, safety, and leadership An effective telecom professional who readily accepts increased responsibility and is highly adaptable Proficient in SAP, Microsoft Office, FabSuite, Steel 2000, Timberline, Crystal Reports Advanced level knowledge of Excel, MagentaBuilt, TalonView, and Teams
Overview
25
25
years of professional experience
Work History
Project Manager
TruNorthe, LLC
01.2021 - 01.2026
- Northern California T-Mobile Power upgrades
- Manage projects for power upgrades or installation of new power to support T-Mobile towers
- Drive contractor deliverables to maintain client build plan commitments and report progress milestones and documentation in client database (Magentabuilt)
- Created purchase order requests for our scope of work, forecasted the delivery dates, and then invoiced as the work was completed.
- Dallas T-Mobile New Build and Site modifications
- Manage hundreds of new build and site modification projects in various stages of the process with an emphasis in the portion from integration to on air
- Held construction contractors accountable for meeting schedules and building clean sites that run optimally, including driving contractor troubleshooting for RTWPs, RSSIs, etc
- Lead daily meetings via Teams overseeing all contractors to provide prompt updates on the status of many projects.
- Strove to eliminate any and all obstacles to progress of the project by coordinating with multiple teams such as A&E, RF engineering, field construction managers and technicians, contractors and materials teams
- Continually trained and supported members of my team to support our goal of producing results for our clients.
- Personally recognized by our client for my efforts in meeting end of year goals as a “Contractor of the quarter”.
- Remote
Director of Operations
Hood Communications Inc
San Antonio, TX
01.2014 - 01.2020
- Manage day-to-day operations including payroll, finances, purchasing, and human assets
- Create invoices, change orders, and follow those through to payment remittance
- Facilitate OSHA approved safety meetings
- Actively seek new business opportunities and follow through the estimating and construction process to project completion
- Dispatch several crews continuously as emergency work is received while considering equipment, proximity, and skill level in accordance with the work needed
- Perform job costing and analysis
- Attend bid conferences, create and submit bids on utility repair, maintenance, and construction throughout South Texas
Supply Chain Materials Analyst
Bay Valley Foods (Robert Half Agency -short term contract)
San Antonio, TX
01.2013 - 01.2014
- Use SAP software to manage the inventory levels of packaging materials used in food production
- Create purchase orders and submit them to contracted vendors
- Orchestrate logistics to bring materials in according to production schedules
Purchasing Manager/ Logistics/Material Control
PDM Bridge LLC (formerly Dynamic Structural Steel, LLC)
Proctor, MN
01.2012 - 01.2013
- Downloaded new jobs and change orders in to Fabsuite in order to multi and nest to produce requisitions for vendors and cut lists for fabrication
- Constantly sought out new vendors to expand options and encourage competitive pricing
- Prepared and submitted purchase orders according to ASTM, AISC, and DoT Bridge specifications
- Reviewed all material against certifications and ASTM standards and recorded all documentation
- Coordinated all incoming and outgoing deliveries and created bill of lading and DOT transport plans
- Worked with contractors and erectors, DoT inspectors, and vendors to meet production deadlines
- Oversaw maintenance needs and prioritized to adhere to a strict monthly budget
- Maintained DoT, IFTA, Logs/mileage reports, and inspections for our fleet of tractor/ trailers
- Produced barcodes for each piece of steel for tracking from cut through shipping using P2 software and closely monitored progress during production to relay to board and our customers
Receivables Management Rep/ Team Lead
At&t/ Dobson Communications
Duluth, MN
01.2005 - 01.2011
- Handled detailed customer account questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues when one call resolution
- Made financial decisions to protect/collect company revenues and adjust customer accounts accordingly; Clearly explained any account changes to customers
- Continually maintained working knowledge of all company products, services and promotions
- Presented with the At&t Service Excellence Award for exceeding company customer service standards
Customer Service Representative/ Inside Sales
GrayBar Electric
Minneapolis, MN
01.2004 - 01.2005
- Maintained daily orders of electrical supplies shipped to contractors and end users in the Twin Cities Metro area
- Quoted material lists and entered orders to be shipped to various accounts locally and nationwide
- Focused on customer satisfaction while resolving issues with customers and/or suppliers
- Built and maintained professional relationships with several outside Sales Representatives and Suppliers
- Negotiated the lowest price possible on bulk parts orders resulting in increased revenues for the employer
Electronic Eligibility Analyst
United Health Group, Uniprise Division
Duluth, MN
01.2001 - 01.2003
- Provided day-to-day customer service to Benefits Administrators from organizations insuring 500 to 85,000 individuals
- Facilitated the transition from a paper enrollment/updating process to electronically communicated data through telephone conferences and on-site meetings
- Meticulously manipulated file layouts for customer enrollment data to be acknowledged by the specialized computer system used by United Health Care
- Contributed to a small team that pioneered a technological advance that allowed my employer to deliver service more efficiently
Education
Associate of Arts - Automotive Mechanics- ASE Certification Program
St. Paul Technical College
St. Paul, MNLevels I And II - Microsoft Office Word, Excel, Access, & Power Point
NE MN Office of Job Training
Duluth, MnNo Degree - Accounting Course (not a degree earning program)
Lake Superior Technical School
Duluth, MNASE Certification - Automotive Mechanics- ASE Certification Program
St. Paul Technical College
St. Paul, MNSkills
- Project management
- Project planning and development
- Team collaboration
- Stakeholder communications
- Staff management
- Advanced problem solving
- Budgeting and forecasting
- Document management
- Project estimation and bidding
- Cross-functional collaboration
Accomplishments
- Presented with the T-Mobile Contractor of the Quarter Award for meeting the end of year goal for sites on-aired despite many unprecedented obstacles.
Timeline
Project Manager
TruNorthe, LLC
01.2021 - 01.2026
Director of Operations
Hood Communications Inc
01.2014 - 01.2020
Supply Chain Materials Analyst
Bay Valley Foods (Robert Half Agency -short term contract)
01.2013 - 01.2014
Purchasing Manager/ Logistics/Material Control
PDM Bridge LLC (formerly Dynamic Structural Steel, LLC)
01.2012 - 01.2013
Receivables Management Rep/ Team Lead
At&t/ Dobson Communications
01.2005 - 01.2011
Customer Service Representative/ Inside Sales
GrayBar Electric
01.2004 - 01.2005
Electronic Eligibility Analyst
United Health Group, Uniprise Division
01.2001 - 01.2003
Associate of Arts - Automotive Mechanics- ASE Certification Program
St. Paul Technical College
Levels I And II - Microsoft Office Word, Excel, Access, & Power Point
NE MN Office of Job Training
No Degree - Accounting Course (not a degree earning program)
Lake Superior Technical School
ASE Certification - Automotive Mechanics- ASE Certification Program
St. Paul Technical College