Summary
Work History
Overview
Education
Skills
Languages
Certification
Personal Information
Timeline
Generic

Patricia Lucas

Gary,IN

Summary

I am a devoted team member with experience in management, data entry, and claims processing. Complimented by my strong background in 37 years of work experience, educational support and community services. I demonstrate the ability to assist in daily operations, manage resources effectively, and support team objectives through organized planning.

My achievements include multiple certifications. Proven skills in customer service. I contribute positively to team support. I am dependable, and a highly self motivated individual, with strong organizational skills.

I am devoted to giving every customer a positive and memorable experience.

I am an outgoing individual pursuing flexible full-time employment with weekend and evening shift options.

I am committed as a job seeker with a history of meeting company needs with consistent and organized practices.

I adapt professional with a quick-learning ability and a talent for adjusting to new environments.

I am also skilled in working under pressure and adapting to new situations and challenges to best enhance the company and myself.

I am an adaptable professional with a proactive attitude and the ability to learn quickly. I have strong work ethic and effective communication skills. I am eager to contribute to your company team and support your organizational goals.

I am a motivated individual ready to apply my 37 years of work experience into your company. I offer excellent experience abilities with customer service, software, such as words excel, and claims processing.

My ability to handle challenging work, and excellent time management skills will be an asset to your company; due to my detailed and oriented training.

I am a committed individual, eager to leverage exceptional communication and interpersonal skills in a professional setting. I am known for excellent communication and teamwork abilities.

I am an oriented individual with a passion for continuous learning and innovation. I am a proactive and versatile professional leader with a dedication to quickly adapting to new challenges.

My problem-solving abilities have a proven track record of fostering strong relationships with clients and team members. I am focus on supporting team success and achieving positive results.

I am safety conscious with a strong work ethic and the ability to adapt to different environments.

I am a customer-focused individual with a passion for delivering exceptional service. I am ready to contribute to your companies team and make a positive impact.

I have strong interpersonal skills with a talent for effectively addressing concerns. I am committed to improving customer satisfaction and driving positive outcomes.

I am skilled in problem-solving. Capable of managing and working effectively with team members, and working alone. I am also committed to continuous learning and staying current with company goals in order to contribute to organizational success.

I apply new knowledge effectively. My passion for continuous learning and successfully navigating changes are supportive to the company business and myself.

Work History

Management Team Member

Woodland Child Development Center
Hammond , IN
09.2020 - Current
  • Management leadership
  • State documents
  • Inventory
  • Distribution

Teacher's Assistant

Woodland Child Development Center
Hammond , IN
09.2020 - Current
  • Assisted lead teacher in daily classroom activities and lesson preparation.
  • Supported children's emotional and social development through guided interactions.
  • Organized learning materials and resources for effective classroom management.

Volunteer

Embassies Of Christ Kingdom Ministries
Gary , IN
05.2018 - Current
  • Assist with community outreach programs to engage local residents in ministry activities.
  • Assists with ensuring adequate support for various events.
  • Process mail delivery
  • Greet guest and members as they arrive in the church.

Code Enforcement Officer

City of Gary
Gary, IN
03.1999 - 06.2024
  • Inspected properties for compliance with local codes and regulations.
  • Investigated complaints regarding zoning violations and property maintenance issues.
  • Issued notices of violation to property owners for non-compliance issues.
  • Attend court hearing regarding non compliance issues.

Intake Investigation

Calumet Township Trustee
Gary , IN
09.2013 - 09.2020
  • Process case files for new and active clients.
  • Follow all Calument Township Trustee policies, rules and regulations.
  • Log all closed and rejected cases files.

Job Search Management

Calumet Township Trustee Office
Gary, Indiana
11.2013 - 10.2015
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcome's for clients that where searching for work.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to clients searching for work.

Distribution Clerk

United States Postal Service
Gary, IN
06.2004 - 11.2009
  • Follow all general safety rules and regulations.
  • Sorted and organized incoming mail for efficient distribution.
  • Operated postal equipment to process packages and letters.

Purchasing Accounts Payable Clerk

Gary Sanitary District (City of Gary)
Gary , IN
06.1995 - 03.1999
  • Processed vendor invoices using accounting software for accurate record management.
  • Reconciled statements to verify account accuracy and resolve discrepancies.
  • Managed payment schedules to ensure timely processing of accounts payable.

Secretary

Mayors Office of City of Gary
Gary, IN
11.1988 - 06.1995
  • Managed scheduling and appointments for city officials and community meetings.
  • Organized and maintained official documents and correspondence for the mayor's office.
  • Coordinated communication between departments to ensure efficient workflow.
  • Prepared purchase orders and claims.
  • Served as a host for all Mayoral Events.
  • Assisted with The implementation of the Disability Act Programs (Gary Chapter).
  • Assisted with The City of Gary Sister - Sister Program from Nigera.

Overview

37
37
years of professional experience
1
1
Certification

Education

Bachelor of Arts - Organizational Communication (120 Credit Hours)

Indiana University, Northwest

Skills

  • Teamwork Management
  • Effective Communication Skills
  • Time Management Skills
  • Claims and Customer Service
  • Policy Implementation
  • Data Entry

Languages

3

Certification

  • Attended Indiana University Northwest College in 2002 with the completion of 120 credit hours.
  • High School Diploma from Horace Mann High School Graduate June 8, 1977
  • Certificate of Attendance at the Indiana Early Childhood Conference 3-28 & 3-29- 2025 in Indianapolis, Indiana. Sponsored by The Indiana Association of Young Children, Inc.
  • Certificate of Completion Professional Development Early Learning State of Indiana Nutrition 11/08/2021.
  • Certificate of Child Development Associate (CDS) Credential Training 120 Hours 9-13-2021 - 11-16-2021. CTB Educational Consulting, LLC
  • Certificate of achievement in The Civil Rights Training 2021-2025 (IDE - 150).
  • Certificate in Professional Development CACFP Annual Sponsors Training 2022 - 2023. (IDE- 110). Indiana Nutrition 7-4-23.
  • Certificate in Professional Development Supporting SFSP Record Keeping Excellence 7-4-23. (IDE-171).
  • Certificate in Professional Development Child Abuse & Neglect Detection & Prevention, State of Indiana ILead 7-5-23.
  • Certificate in Professional Team Building Training & Retreat with Woodland Child Development Center 7-6-23.
  • Certificate of The Importance of Early Childhood Education 7-7-23.
  • Certificate of Professional Development & Retreat in DAP, Engagement and Interaction with Students 7-8-23.
  • Certificate of Professional Development in Custer Service Training for Teachers 7-9-23.
  • Certificate in Professional Development with CACFP Annual Sponsor Training 10-24/24 (Woodland Child Development Center).
  • Certificate of Professional Development with National Association for the Education of Young Children 4-18-23.
  • Certificate of Oath Code Enforcement Department under The Board of Works and Safety from the City of Gary, IN 1-22-23.
  • Certificate of Gary Police Department of Citizen’s Police Academy 12-18-2003.
  • Certificate of Recognition Gary’s Best Public Service Award 12-3-2003.
  • Letter of Character and Honesty from Mr. James H. Tolhuizen, Ph.D. Professor at Indian University Northwest 7-21-2004.
  • Certificate of Achievement and Competition in Beyond Boundaries Course Project (Race Relations and Competition) 10-19-2003.
  • Certificate of Interracial Communication Project of being confident in making a difference. ICP Conference in Indianapolis, Indiana 10-19-2003.
  • Certificate of Completion in Community Health Worker Training Program 6-6-2003.
  • Certificate of completion in Facilitating The City of Gary Sexual Harassment Sensitivity Training and attached Congregation letter from Scott L. King, The Mayor City of Gary, 12-11-2000.
  • Certificate of completion of All Tier 1 Foundation Classes Christian Basics *Holy Spirit *Prayer and Bible Study *Faith & Confession *Membership and Authority on 11-2512018.
  • Certificate of Achievement of Successful Completing the True Destiny Program 1-29-13.
  • Certificate of Appreciation of Parent for valuable contributions given to my Daughter (Tiffany M. Lucas) Senior @ Wirt H. High School 4-26-1996.
  • Certificate for Mother Of The Year Award Brownie Troop 478; for recognition of my understanding, patient caring, and selfless love, 5-10-1985.
  • Certificate of Recognition of Devoted and Valuable Service Rendered to The Girl Scouts Brown Troop 478,Membership of the Community 5-10-1985.

Personal Information

Timeline

Management Team Member

Woodland Child Development Center
09.2020 - Current

Teacher's Assistant

Woodland Child Development Center
09.2020 - Current

Volunteer

Embassies Of Christ Kingdom Ministries
05.2018 - Current

Job Search Management

Calumet Township Trustee Office
11.2013 - 10.2015

Intake Investigation

Calumet Township Trustee
09.2013 - 09.2020

Distribution Clerk

United States Postal Service
06.2004 - 11.2009

Code Enforcement Officer

City of Gary
03.1999 - 06.2024

Purchasing Accounts Payable Clerk

Gary Sanitary District (City of Gary)
06.1995 - 03.1999

Secretary

Mayors Office of City of Gary
11.1988 - 06.1995

Bachelor of Arts - Organizational Communication (120 Credit Hours)

Indiana University, Northwest