Patricia Macon
Merrillville,IN
Summary
Results-driven Lead Supervisor with extensive experience in managing operations and teams. Led initiatives to identify inefficiencies and implement solutions that boost productivity. Fostered a collaborative work environment through effective communication and strategic decision-making, while promoting team growth through targeted coaching and development.
Overview
40
40
years of professional experience
Work History
Lead Supervisor
Hammond, IN
Hammond, Indiana
06.1987 - Current
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. Maintain scheduling and event calendar for service to customers, such as order placement or account information.
- Supervised daily operations at Hammond, IN facility, ensuring efficient workflow and high productivity.
- Coordinated employee schedules to optimize workflow and service delivery. shift schedules and staffing coverage.
- Trained employees on essential safety protocols and work procedures. employees on safety rules and work procedures.
- Monitored production lines for quality control and process efficiency. production lines and corrected process issues.
- Inspected facilities regularly to maintain safety and operational efficiency. work areas for cleanliness and compliance.
- Reviewed team performance reports, providing insights to leadership and communicating updates to management.
- Resolved employee concerns to foster a positive team environment. employee concerns and supported team performance.
- Enforced company policies to maintain operational standards and compliance. company policies and maintained orderly operations.
- Supervised, trained and guided team by coaching on daily activities.
- Communicated daily schedule and delegated work to employees.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Conducted regular team meetings to discuss goals, outline objectives, and strategize for success.
- Enforced rules and procedures for accuracy, efficiency and safety.
- Monitored employee productivity to provide constructive feedback and coaching.
- Managed team of XX employees, ensuring high productivity and quality standard was met.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Led team meetings to discuss progress and strategize for upcoming tasks. weekly team meetings to discuss progress, address issues, and plan future actions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Evaluated individual and team business performance and identified opportunities for improvement.
Production Manager
Portage, IN
02.2007 - 06.2020
- Oversee activities directly related to making products or providing services.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff.
- Directed daily operations to ensure efficient production and service delivery.
Teacher Aide
Calumet, City, IL
09.1986 - 10.1987
- Instructed students individually and in groups, adapting teaching methods to align with students' needs and interests. Taught basic skills including color, shape, number and letter recognition, personal hygiene, and social behavior while assessing children's performance and social skills. Observed and evaluated children's performance and behavior to inform individualized support strategies. Implement physical health and safety rules for behavior, and policies to maintain order among students.
- Provided educational support to children aged 2-5 years.
- Supported classroom teacher with daily lesson preparation and activity setup in Calumet City school.
- Supervised students during class, hallway transitions, recess, and lunch periods.
- Assisted students with reading, writing, and math assignments during school day.
Education
Associate of Arts - Fine Art
West Side Leadership Academy
Gary, INSkills
- Payroll administration
- Schedule coordination
- Inventory control
- Operation Monitoring
- Process Improvement
- Team leadership
- Judgment and Decision Making
- Active Listening
- Active Listening
Timeline
Production Manager
Portage, IN
02.2007 - 06.2020
Lead Supervisor
Hammond, IN
06.1987 - Current
Teacher Aide
Calumet, City, IL
09.1986 - 10.1987
Associate of Arts - Fine Art
West Side Leadership Academy