Patricia Marie Hendrick

• Salary: $128,619
• Hours per week: 40
• Series: 0343 Management and Program Analysis
• Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 13
• Duties, Accomplishments and Related Skills:
• Duty Title: Advisory Council Coordinator. Executes project management oversight over Council-related tasks, grant applications review, SOP creation, direction of programmatic staff, program fiscal analyses, interfacing with external scientific advisors, policy making, budget analyses, and suggesting effective costs and human capital resources management to executive leadership.
• Serves as the main Point of Contact (POC) for Council grant-related questions, policies, and processes for the institute’s staff
• Serves as the main POC for Advisory Council members regarding policy, process, and procedures
• Coordinates, leads, and advises on all pre- and post-Council staff meetings with division liaisons and senior staff
• Proofs all relevant NHLBAC documents. Generates pre- and post-Council reports for NHLBI staff
• Analyzes Council program processes for improvement related to fiscal and human capital management
• Executes fiscal planning related and analyzed budget cost over cost-bearing Council activities
• Designs and implements program improvement control for scientific advisory meetings; coordinates contractors and staff
• Advises on policy changes and directs IT updates to policy changes on Council-related public and internal webpages
• Conducts all new NHLBAC member orientations and onboarding, as well as new staff orientations to the Council Program
• Reviews, proofs, and compiles Council materials for senior leadership, including the NHLBI Director
• Regularly analyzes and evaluates Council processes, policy, and operations to ensure continued efficiency
• Aids in the development, writing, rewriting, or updating of Council policies, templates, and SOPs
• Continually masters a wide range of data analysis methods used regularly to re-assess the Council program
• Collects, reviews, analyzes, tracks, and organizes data and evaluates information for program improvements
• Prepares clear and effective routine reports of high quality, with appropriate data, and in a timely manner
• Supervisor: Dr. Charles Joyce (301-827-7939)
• Okay to contact this Supervisor: Yes
• This is a Federal Job

• Salary: $76,541.00 USD Per Year
• Hours per week: 40
• Series: 0301 Miscellaneous Administration and Program
• Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
• Grade: 11
• Duties, Accomplishments and Related Skills:
• Duty Title: Review Specialist Team Lead. Duties included, but were not limited to, the following:
• Was in charge of support staff training, mentoring, career development, and chairing monthly meetings
• Provided information to supervisor concerning staff promotions, reassignment, and personnel needs
• Oversaw the coordination of Federal Advisory Council meetings for the purpose of peer review
• Performed routine analysis of review meeting statistics per review cycle and distributed annual reports to the OSR Director
• Prepared routine personnel resource allocation/analysis information to OSR Director
• Conducted administrative review of grant applications, personnel, and financial budgets
• Advised on a prescribed course of action for budget distribution and potential issues of fiscal rollout plans
• Prepared annual workload analysis chart to OSR Director and assisted in analyzing results
• Prepared graphical representations of peer review applications and meeting statistics
• Submitted quarterly workload evaluations reports to OSR Director
• Supervisor: Dr. Keary Cope (410-465-9578)
• Okay to contact this Supervisor: Yes
• This is a Federal Job

Salary: $44,492.00 USD Per Year
Hours per week: 40
Series: 0318 Secretary
Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
Grade: 7
Duties, Accomplishments and Related Skills:

• Fulfilled the role of administrative office coordinator for the Office of Scientific Review (OSR)

• Kept operational office budget for supplies, travel, and training

• Analyzed new policy and procedures to ascertain benefits to OSR operations, and presented recommendations to Senior Management

• Created process improvement documents, SOP's, and procedures

• Analyzed and identified problems, and applied logical methods to resolve issues

• Analyzed and evaluated program operations for OSR Director

• Assisted in developing performance measures to increase office productivity

• Developed operational strategies to improve office working efficiency

• Advises on prescribed course of action for budget issues

• Reviewed operational reports for accuracy and relevancy

• Recommended solutions to workforce problems and advised on creating more efficient programs

• Coordinated supply budget, ordering, and reconciling financial costs for officer per annum

• Handled confidential correspondence and memos for both the Director of OSR, and the Director of the Division of Extramural Research Activities (DERA)

• Read all incoming correspondence to determine properaction

• Reviewed and tracked all outgoing correspondence and reports to ensure accurate format and policy

• Tracked all time-sensitive internal correspondence originating from NHLBI Director's Office

• Prepared new written reports and composes correspondence according to NHLBI guidelines

• Reviewed documents prepared for the Director's signature for conformance with established policies

• Served as a liaison between the OSR Director and Branch Chiefs regarding administrative and program issues

• Documented study findings and provides analyses for program improvement

• Recommended procedural and policy changes to improve efficiency and effectiveness

• Prepared special records to ease the flow of work through the office

• Presented analyses and findings for the improvement of administrative services to the Director

• Suggested standard quality improvement techniques to benefit staff work performance

• Arranged divisional meeting and conference administrative details, including arranging for space and electronic resources to be provided at meetings

• Notified and coordinated the scheduling of participants and assembled background information

• Followed up with the participants on action items, and reported on meeting proceedings

• Recorded meeting minutes and composed and distributed meeting notes, agendas, and reports

• Wrote analytical reports that include recommendations for action

• Developed sophisticated methods for automating administrative reports and SOPs

• Analyzed proposed changes in operating procedures to determine program impact

• Developed recommendations and proposals regarding program capability and feasibility

• Used work tracking systems to monitor action items and project deadlines

• Monitored performance of quality control systems to ensure effectiveness and efficiency

• Maintained record keeping system for storage, tracking, and retrieval of records

• Compared data figures and information to detect errors in records