Overview
Work History
Timeline

Patricia Martland

Jensen Beach,FL

Overview

26
26
years of professional experience

Work History

Receptionist, part time

Flagship Marine
Stuart, FL
01.2017 - Current
  • Company Overview: (772-287-1609)
  • One-call phone resolution, data entry, editing, clerical, product assembly
  • Suggested and implemented improved work process for increased productivity
  • Processed credit card payments
  • (772-287-1609)

Insurance Denial Management

Liberty Medical Supply
Port St Lucie, FL
01.2005 - 01.2016
  • Company Overview: (772)398-5800
  • Reviewed denied claims to resolve issues for payment
  • Resubmitted denied claims with appropriated modifications for payment and increased company revenue
  • Called insurance companies/patients as needed
  • (772)398-5800

Ostomy Representative

Liberty Medical Supply
Port St Lucie, FL
01.2005 - 01.2016
  • Company Overview: (772)398-5800
  • Originated, sent, followed-up ostomy supply forms for doctors(CMNs)
  • Implemented improved ostomy form for substantially reduced rejections
  • Implemented revised ostomy claim form for improved clarity(ileal conduit/uros)
  • Contacted doctors’ offices/patients as needed
  • (772)398-5800

OR Scheduler, part time

Martin Medical Center
Stuart, FL
01.2001 - 01.2005
  • Company Overview: (772)287-5200
  • Scheduled surgeries, procedures for 2 hospitals, 1 surgery center
  • Transcribed operating reports, updated, filed operating procedure books
  • Prepared and distributed daily reports
  • (772)287-5200

Call Center Representative

QVC
Port St. Lucie, FL
01.1999 - 01.2001
  • Processed inbound call orders, upsold items
  • Strived for one-call resolution, updated accounts, processed payments

Timeline

Receptionist, part time - Flagship Marine
01.2017 - Current
Insurance Denial Management - Liberty Medical Supply
01.2005 - 01.2016
Ostomy Representative - Liberty Medical Supply
01.2005 - 01.2016
OR Scheduler, part time - Martin Medical Center
01.2001 - 01.2005
Call Center Representative - QVC
01.1999 - 01.2001

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Patricia Martland