Patricia Martland
Jensen Beach,FL
Overview
26
26
years of professional experience
Work History
Receptionist, part time
Flagship Marine
Stuart, FL
01.2017 - Current
- Company Overview: (772-287-1609)
- One-call phone resolution, data entry, editing, clerical, product assembly
- Suggested and implemented improved work process for increased productivity
- Processed credit card payments
- (772-287-1609)
Insurance Denial Management
Liberty Medical Supply
Port St Lucie, FL
01.2005 - 01.2016
- Company Overview: (772)398-5800
- Reviewed denied claims to resolve issues for payment
- Resubmitted denied claims with appropriated modifications for payment and increased company revenue
- Called insurance companies/patients as needed
- (772)398-5800
Ostomy Representative
Liberty Medical Supply
Port St Lucie, FL
01.2005 - 01.2016
- Company Overview: (772)398-5800
- Originated, sent, followed-up ostomy supply forms for doctors(CMNs)
- Implemented improved ostomy form for substantially reduced rejections
- Implemented revised ostomy claim form for improved clarity(ileal conduit/uros)
- Contacted doctors’ offices/patients as needed
- (772)398-5800
OR Scheduler, part time
Martin Medical Center
Stuart, FL
01.2001 - 01.2005
- Company Overview: (772)287-5200
- Scheduled surgeries, procedures for 2 hospitals, 1 surgery center
- Transcribed operating reports, updated, filed operating procedure books
- Prepared and distributed daily reports
- (772)287-5200
Call Center Representative
QVC
Port St. Lucie, FL
01.1999 - 01.2001
- Processed inbound call orders, upsold items
- Strived for one-call resolution, updated accounts, processed payments
Timeline
Receptionist, part time - Flagship Marine
01.2017 - Current
Insurance Denial Management - Liberty Medical Supply
01.2005 - 01.2016
Ostomy Representative - Liberty Medical Supply
01.2005 - 01.2016
OR Scheduler, part time - Martin Medical Center
01.2001 - 01.2005
Call Center Representative - QVC
01.1999 - 01.2001