Patricia May
Harvey,IL
Summary
Compassionate and skilled Mental Health Technician at Shapiro Developmental Center, specializing in crisis intervention and patient advocacy.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Nurses Assistant
Right At Home Health Care
13500 Cicle Dr Orland Park, Il 708-873-9007
01.2026 - Current
- Assisted patients with daily living activities, fostering independence and dignity.
- Monitored vital signs, documenting changes to ensure accurate patient care.
- Collaborated with healthcare team to develop personalized care plans.
- Trained new staff on best practices for patient interaction and safety protocols.
Certified Nursing Assistant
Avantara of Joliet
210 Springfield Ave Joliet, Il 815-725-3400
01.2026 - 02.2026
- Administered daily patient care, ensuring comfort and safety for residents.
- Assisted nursing staff with clinical procedures, enhancing workflow efficiency.
- Monitored vital signs, accurately documenting changes in patient conditions.
- Collaborated with multidisciplinary teams to develop personalized care plans.
Certified Nursing Assistant
South Shore Health & Rehabilitation Center
353 Tyler St Gary, IN 219-246-9458
11.2024 - 05.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Mental Health Technician
Shapiro Developmental Center
100 East Jeffrey St Kankakee, Il 815-939-8011
08.2016 - 12.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Certified Nurses Aide
Alden Healthcare and Rehabilitation
16450 S 97Th Oland Park, Il 708-403-6500
09.2014 - 08.2016
- Contributed to an efficient healthcare team by effectively communicating with nurses, doctors, and other medical professionals about patient needs.
- Maximized privacy during personal care activities by utilizing appropriate drapes or curtains and maintaining a respectful demeanor.
- Prevented pressure ulcers on bedridden patients through regular repositioning, skin assessments, and reporting any concerns to the supervising nurse promptly.
- Supported the physical well-being of patients through diligent monitoring of vital signs and timely reporting of any concerns or changes to supervising nurse.
- Enhanced patient mobility by assisting with transfers, ambulation, and positioning tasks when needed.
- Supported needs of 8+ residents under long-term care.
Certified Nursing Assistant
Lexington Health Care
14600 John Humphrey Rd Orland Park, Il 708-349-830
01.2012 - 07.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Windmill Nursing Pavillion
16000 Wabash Ave South Holland, Il708-339-8300
01.2009 - 11.2011
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
Munster Med Inn
7935 Calumet Ave Munster, In 219-836-8300
02.2006 - 08.2008
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
HCR ManorCare
2145 East !70th Calumet City, Il 708-895-3255
11.2001 - 05.2005
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Associate of Science - Nursing
South Suburban College of Cook County
South Holland, IL5 2027
High School Diploma -
Richard Daley College
7500 Pulaski Rd Chicago, Il 6065207.1997
Skills
- Heart saver CPR AED (CPR AED)
- HIPAA compliance
- Direct patient care
- Alzheimer's and dementia care
- Basic life support
- Safety precautions
- Electronic charting
- Transfer techniques
- Ambulation assistant
- Patient management
- Care plan implementation
- Patient assessment
- Quick problem solver
Certification
CPR/AED
Issue Date: 10/27/2024 Renewal Date: 10/20/2026
Certified Nurses Aide ; Illinois/Indiana
Restraint Certified
Timeline
Certified Nurses Assistant
Right At Home Health Care
01.2026 - Current
Certified Nursing Assistant
Avantara of Joliet
01.2026 - 02.2026
Certified Nursing Assistant
South Shore Health & Rehabilitation Center
11.2024 - 05.2025
Mental Health Technician
Shapiro Developmental Center
08.2016 - 12.2023
Certified Nurses Aide
Alden Healthcare and Rehabilitation
09.2014 - 08.2016
Certified Nursing Assistant
Lexington Health Care
01.2012 - 07.2014
Certified Nursing Assistant
Windmill Nursing Pavillion
01.2009 - 11.2011
Certified Nursing Assistant
Munster Med Inn
02.2006 - 08.2008
Certified Nursing Assistant
HCR ManorCare
11.2001 - 05.2005
Associate of Science - Nursing
South Suburban College of Cook County
High School Diploma -
Richard Daley College