PATRICIA MEZOMO
Houston
Summary
Results-driven collections account manager with expertise in financial reconciliation and compliance monitoring. Proven ability to develop effective payment plans and enhance customer relationships for improved account recovery.
Overview
17
17
years of professional experience
Work History
Accounting /Collections Account Manager
FastTrac Transportation LLC.
Houston
08.2020 - Current
- Managed delinquent accounts to ensure timely collections and reduce outstanding balances.
- Developed payment plans based on customer financial situations and needs.
- Trained new staff on collections processes and customer interaction techniques.
- Conducted regular follow-ups on overdue accounts to enhance recovery efforts.
- Developed relationships with customers to encourage resolution of overdue accounts.
- Monitored customer accounts for payment trends, credit worthiness and compliance with terms.
Accounts Payable Clerk
SLL TRANSPORTATION LLC
Houston
09.2018 - 03.2020
- Reconciled accounts payable transactions with financial statements for accuracy.
- Maintained vendor relationships by addressing inquiries and resolving payment issues.
- Filed and organized accounts payable documents for easy retrieval and audit purposes.
Accounts Officer
LTD Financial Services, LP
HOUSTON
08.2008 - 09.2018
- Conducted regular reviews of the account. Set up a payment method to get the account paid off in full.
- Resolved client issues swiftly to maintain service quality and trust.
- Prepared financial statements and reports for management review.
Education
HOTEL AND RESTURANT MANAGMENT - HOTEL AND RESTURANT
The Art Institute of Houston
TX08-2002
High School Diploma -
KATY HIGH SCHOOL
Katy, TX05-2000
Skills
- Financial reconciliation
- Compliance monitoring
- Customer relationship management
- Data analysis
- Attention to detail
- Portfolio management
- Collections management
- Payment processing
- Credit analysis
- Account maintenance
- Payment arrangements
- Debt recovery
- Skip tracing
- Outbound calling
- Strong negotiation skills
- Credit reporting
- Balance collection
- Account reconciliation
- Credit and collections
billing invoices on portals
- Openinvoice
- RXO Connect
- Oracle
- Docvue
References
References available upon request.
Timeline
Accounting /Collections Account Manager
FastTrac Transportation LLC.
08.2020 - Current
Accounts Payable Clerk
SLL TRANSPORTATION LLC
09.2018 - 03.2020
Accounts Officer
LTD Financial Services, LP
08.2008 - 09.2018
HOTEL AND RESTURANT MANAGMENT - HOTEL AND RESTURANT
The Art Institute of Houston
High School Diploma -
KATY HIGH SCHOOL