PATRICIA MORDECAI-GEORGE
Sanford,FL
Summary
Dedicated professional with proven track records of outstanding customer service. Self motivated with excellent communication, time management and interpersonal skills. Admirable work ethics, integrity and a positive attitude.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Protective Investigator
DCF-Division of Child Protection & Permanency
Tavares , FL
2022.06 - 2023.06
Investigated reports of child abuse, neglect and abandonment.
Financial Advisor
Concentrix
Lake Mary , FL
2020.01 - 2021.02
Assisted American Express card holders with upgrading current card status. Assisted new customers through online application process and understanding card features,
Career Services Specialist
Impower Inc.
Winter Park , FL
2018.05 - 2019.02
Provided intensive employment and education services to transitional youth living in group home. Assisted with UI claims and Federal Bonding.
Child Protective Investigator (CPI)
Department of Children & Families
Tavares , FL
2017.01 - 2018.05
Conducted child abuse & neglect investigations. Assessed danger threats, safety plans and emergency placements.
Employment Security Rep.
Department of Economic Opportunities
Orlando , FL
2016.03 - 2017.01
Provided online assistance to claimants applying for benefits. Assisted with timesheet process and moral boosting team activities.
REA Career Coach
CareerSource Central Florida (CSCF)
Sanford , FL
2009.09 - 2015.09
Coached clients on job search strategies. Assisted with UI claims system, EFM, resumes, Federal Bonding, and Job Fairs.
Education
Bachelor of Science - Psychology
University of Phoenix
Skills
- Proficient in Microsoft Office Applications
- Resourceful & Responsible
- Well Organized Quick learner
- Exceptional listening skills
Certification
- Child Protective Investigator
- Florida Workforce Professional
- Professional Customer Service
- Workforce Employment Specialist
- Communication Skills
- Motivational Career Coach
Accomplishments
- Workforce Professional Champion Award - Region 12 (2011-2012)
- Domestic Violence Awareness Luncheon - Guest Speaker at Florida Governor's Estate (2005)
Timeline
Child Protective Investigator
DCF-Division of Child Protection & Permanency
2022.06 - 2023.06
Financial Advisor
Concentrix
2020.01 - 2021.02
Career Services Specialist
Impower Inc.
2018.05 - 2019.02
Child Protective Investigator (CPI)
Department of Children & Families
2017.01 - 2018.05
Employment Security Rep.
Department of Economic Opportunities
2016.03 - 2017.01
REA Career Coach
CareerSource Central Florida (CSCF)
2009.09 - 2015.09
Bachelor of Science - Psychology
University of Phoenix
- Child Protective Investigator
- Florida Workforce Professional
- Professional Customer Service
- Workforce Employment Specialist
- Communication Skills
- Motivational Career Coach
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