PATRICIA MORDECAI-GEORGE
Sanford,FL
Summary
Dedicated professional with proven track records of outstanding customer service. Self motivated with excellent communication, time management and interpersonal skills. Admirable work ethics, integrity and a positive attitude.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Protective Investigator
DCF-Division of Child Protection & Permanency
Tavares, FL
06.2022 - 06.2023
Investigated reports of child abuse, neglect and abandonment.
Financial Advisor
Concentrix
Lake Mary, FL
01.2020 - 02.2021
Assisted American Express card holders with upgrading current card status. Assisted new customers through online application process and understanding card features,
Career Services Specialist
Impower Inc.
Winter Park, FL
05.2018 - 02.2019
Provided intensive employment and education services to transitional youth living in group home. Assisted with UI claims and Federal Bonding.
Child Protective Investigator (CPI)
Department of Children & Families
Tavares, FL
01.2017 - 05.2018
Conducted child abuse & neglect investigations. Assessed danger threats, safety plans and emergency placements.
Employment Security Rep.
Department of Economic Opportunities
Orlando, FL
03.2016 - 01.2017
Provided online assistance to claimants applying for benefits. Assisted with timesheet process and moral boosting team activities.
REA Career Coach
CareerSource Central Florida (CSCF)
Sanford, FL
09.2009 - 09.2015
Coached clients on job search strategies. Assisted with UI claims system, EFM, resumes, Federal Bonding, and Job Fairs.
Education
Bachelor of Science - Psychology
University of Phoenix
Skills
- Proficient in Microsoft Office Applications
- Resourceful & Responsible
- Well Organized Quick learner
- Exceptional listening skills
Certification
- Child Protective Investigator
- Florida Workforce Professional
- Professional Customer Service
- Workforce Employment Specialist
- Communication Skills
- Motivational Career Coach
Accomplishments
- Workforce Professional Champion Award - Region 12 (2011-2012)
- Domestic Violence Awareness Luncheon - Guest Speaker at Florida Governor's Estate (2005)
Timeline
Child Protective Investigator
DCF-Division of Child Protection & Permanency
06.2022 - 06.2023
Financial Advisor
Concentrix
01.2020 - 02.2021
Career Services Specialist
Impower Inc.
05.2018 - 02.2019
Child Protective Investigator (CPI)
Department of Children & Families
01.2017 - 05.2018
Employment Security Rep.
Department of Economic Opportunities
03.2016 - 01.2017
REA Career Coach
CareerSource Central Florida (CSCF)
09.2009 - 09.2015
Bachelor of Science - Psychology
University of Phoenix
- Child Protective Investigator
- Florida Workforce Professional
- Professional Customer Service
- Workforce Employment Specialist
- Communication Skills
- Motivational Career Coach
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