Patricia Nardone
Summary
Dynamic and results-oriented professional with a proven track record of exceeding goals at CX Loyalty/Chase. Skilled in handling de-escalation issues and credit card reward redemptions, showcasing excellent telephone communication and data input abilities. Adept at learning new business applications and committed to delivering exceptional customer service.
Overview
30
30
years of professional experience
Work History
Support/Customer Service Analyst
CX Loyalty/Chase
02.1995 - 01.2025
Handled de-escalation issues
Credit card Reward Redemptions for multiple banks
Answered constant flow of customer calls with minimal wait time
Training background to new membership services
Participated with MAGIC customer service
Education
High School Diploma -
West Allegheny High School
Imperial, PA06-1969
Skills
Results oriented person
Computer with data input
Excellent telephone communication skills
Proven track record of achieving and exceeding goals in my department
Willing to learn new business applications
Timeline
Support/Customer Service Analyst
CX Loyalty/Chase
02.1995 - 01.2025
High School Diploma -
West Allegheny High School
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