Highly motivated and committed Nationally Certified Medical Assistant (NCMA) with proven history of superior performance and professionalism looking to bring medical background and team-building skills to high volume clinic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Exer Urgent Care
Westlake Village, CA
06.2023 - Current
Check-in/out patients, schedule appointments, answer heavy phones, verify insurance and co-pays and past due balances
Room and interview patients to understand current medical issue(s) as well as medical history, take vital signs and document in electric health system (EHR)
When instructed by provided: collect specimens and perform point-of-care (POC) testing, perform venipunctures, EKGs, immunizations, ear lavages, wound care and procedure setups
Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Mortgage Loan Processor
Urban Fulfillment
Westlake Village, CA
09.2020 - 04.2022
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Managed pipeline by completing and submitting client documents within allotted turn-around times to satisfy conditions
Updated all parties with status and requirements of loan application as necessary via email and phone
Coordinated closing process with attorneys, title companies, and government clerks
Prepared documents for underwriting by verifying client income, credit reports, and other information
Credit Analyst
Select Funding
Calabasas, CA
07.2019 - 09.2020
Analyzed borrowers' financial statements and credit reports (CBRs) to determine default risk
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Negotiated payment plans with borrower(s) in default to ensure repayment of loan
Demonstrated leadership by making improvements to work processes and helping to train others
Key Holder
J. Crew
Thousand Oaks, CA
11.2018 - 12.2019
Organized new hire training focusing on store policies and daily produces such as; register training, customer interactions and inventory management
Ensured associates continuously abided with store standards (cleanliness of floor, maintained stock levels and up to date sales signage)
Responsible for opening and closing duties of 3 registers; manual cash counts, nightly deposits, drawer balances and resolved shortage/overage discrepancies
Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
Created timely and accurate inventory, cash and production reports for senior managers.
Department Supervisor
Anthropologie
Thousand Oaks, CA
09.2017 - 09.2018
Achieved the brand mission by creating a store culture that fostered creativity, that inspired sales associates and customers
Held associate daily training meetings, which included product knowledge, policy and procedure updates and held coaching evaluations when necessary
Responsible for opening and closing duties of 4 registers; manual cash counts, nightly deposits, balances and resolved shortage/overage discrepancies
Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
Scheduled workers and delegated assignments to effectively meet expected customer and business demands.