Patricia Oquendo
Sales Professional Seeking New Opportunities
Miami,FL
Summary
Results-driven Sales Account with a strong background in sales, client relationship management, and team leadership. Skilled at leveraging data-driven insights and innovative strategies to drive revenue, exceed targets, and foster customer loyalty. Proven expertise in account management, marketing campaigns, and customer service within competitive markets. Known for excellent communication, problem-solving, and organizational abilities to build successful partnerships and deliver value to clients.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Owner
Patsy Avenue
09.2016 - Current
- Successfully built and managed an online business, achieving consistent revenue growth through effective sales strategies and customer relationship management.
- Set pricing structures informed by market analytics and trends to remain competitive and attract new customers.
- Oversaw social media campaigns to promote brand identity and engage audiences, driving traffic and boosting sales.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Luxury Sales Club Assistant
Saks Fifth Avenue
02.2020 - 05.2021
- Managed an elite client portfolio, achieving and surpassing sales goals through personalized service and targeted sales strategies.
- Organized and executed Club events to recruit new members and increase client retention, enhancing overall sales performance.
- Maintained meticulous client records using CRM tools to optimize sales opportunities and track preferences.
- Partnered with Club Directors to develop innovative ideas for business growth and brand enhancement.
- Participated in staff training sessions to stay updated on industry trends, safety protocols, and customer service best practices.
Key Holder
Tory Burch
02.2018 - 02.2020
- Provided exceptional customer service, building strong relationships that drove repeat business and referrals.
- Supervised inventory management to prevent shrinkage and ensure operational efficiency.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Mentored team members in sales techniques and customer engagement, improving store revenue.
- Opened and closed the store, managing daily operations and ensuring compliance with company policies.
Promotions Coordinator
Zavala Marketing Group
05.2013 - 07.2015
- Managed promotional campaigns, overseeing strategy development, and execution for product launches.
- Directed marketing research to identify new business opportunities and inform sales strategies.
- Collaborated with sales teams to design and deliver high-impact campaigns that drove customer acquisition.
Education
Bachelor of Science - Communications
Florida International University
Miami FL07-2018
Skills
- CRM Tools (Salesforce)
- MS Office Suite
- Adobe Photoshop
- Social Media Platforms & Analytics
- Strategic Account Management
- Client Relationship Development
- Sales Leadership & Team Management
- CRM Tools & Clienteling
- Data-Driven Sales Strategy
- Marketing Strategies & Campaigns
- Social Media Management
- Problem Solving & Decision Making
- Time Management & Prioritization
Timeline
Luxury Sales Club Assistant
Saks Fifth Avenue
02.2020 - 05.2021
Key Holder
Tory Burch
02.2018 - 02.2020
Owner
Patsy Avenue
09.2016 - Current
Promotions Coordinator
Zavala Marketing Group
05.2013 - 07.2015
Bachelor of Science - Communications
Florida International University
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