Summary
Overview
Work History
Education
Skills
Certification
References
Languages
References
Timeline
Generic

Patricia Ortiz

Kailua,HI

Summary

Compassionate Social Worker with two years of internship experience working with diverse populations to support mental health and wellness. Organized and educated in high-risk populations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Community Advocate Intern

Los Angeles Center for Law and Justice
L.A., CA
08.2023 - 05.2024
  • Management of 20 client caseload of survivors of human trafficking
  • Provide intensive clinical case management based on clients' needs and desired assistance for supportive services as determined by client assessment (conducting an ASSM) and/or the attorney supervising the case
  • Provides supportive services, including referral linkage, enrollment in public benefits, crisis management, shelter navigation, and safety planning
  • Developed and implemented a new referral program with a community partner and participated in the evaluation phase to increase access to services for vulnerable populations.
  • Maintained accurate records of program activities, including data entry into a variety of databases.
  • Gathered feedback from participants regarding program effectiveness and areas for improvement.

Domestic Violence Victim Advocate Intern

Haven Hills
Canoga Park, CA
08.2022 - 05.2023
  • Provide services to Domestic Violence Victims
  • Case Management via Zoom
  • Hotline intake assessment
  • Maintaining call logs and case notes
  • Curriculum creation for Life Skills Group.
  • Assisted clients in accessing shelter
  • Collaborated with local law enforcement agencies to ensure the safety of victims in emergency situations.

Homeschool Teacher

Ortiz Academy
Kailua, HI
03.2020 - 05.2022
  • Manage classroom
  • Teach lesson plans/curriculum
  • Student testing
  • Create student portfolios
  • Ensuring material meets state and regulatory standards
  • Planning and implementing field trips to further explore specific subjects.

Autism Para/Skills Trainer

RCM Healthcare Services
Waipahu, HI
12.2017 - 01.2019
  • Provided supervision to preschool children with behavioral, social and/or communication deficits
  • Implemented educational plans (IEP) that are individualized to student needs
  • Documented behavioral data and IEP data sheets
  • Collaborated with other Educational Staff.

Medical Clerk/Procedure Scheduler

San Diego Colon and Rectal Surgeons
La Jolla, CA
04.2012 - 06.2014
  • Patient check in/check out
  • Surgery and colonoscopy scheduling along with hospital and outpatient scheduling
  • Submitted for Insurance Authorizations
  • Verified eligibility and benefits on patients' insurances
  • Submitted California EMS System Core Quality Measures.

Medical Clerk

Orthopedic Surgery Associates
Poway, CA
02.2011 - 04.2012
  • Submitted insurance claims
  • Patient check in/check out
  • Submitted for Insurance Authorizations
  • Verified eligibility and benefits on patients' insurances
  • Posted insurance payments to patient's accounts
  • Managed patient's charts.

Medical Records Clerk/Human Resources Clerk

Advantage Health Systems
Miramar, CA
09.2008 - 04.2010
  • Managed Human Resources and Medical Records
  • Managed new applicants and reviewed their applications
  • Checked and updated Employee’s Compliances
  • Phone triage
  • Sent out and received doctor orders (MDO's) and plan of treatment (485's)
  • Did Audits for Final Claims
  • Posting of Visit Notes.

Patient Representative Assistant

Children’s of Alabama
Birmingham, AL
01.2008 - 01.2008
  • Counseled patients/patient advisor
  • Patient/Phone triage
  • Interpreted for Spanish-speaking families
  • Filed Patient Concerns.

Education

Master of Social Work -

Cal State University, Northridge
05.2024

Bachelor of Arts in Psychology -

Brandman University
12.2016

Skills

  • Client Needs Assessments
  • Program Support
  • Crisis Prevention Intervention
  • Community Meeting Arrangements
  • Community Program Development
  • Fluent In Spanish
  • Community Advocate
  • Quality Of Life Improvements
  • Community Resources
  • Advocacy Background
  • Case Management
  • Program Planning
  • Team Collaboration
  • Safety Planning
  • Shelter arrangements
  • Legal support
  • High-Risk Populations Identification
  • Client Advocacy

Certification

  • Trauma-Focused - Cognitive Behavioral Therapy (TF-CBT)
  • Domestic Violence Certification
  • Motivational Interviewing
  • Mandated Reporting
  • Sexual Violence Prevention
  • Narcan: Responding to a Suspected Opioid Overdose
  • HSR Basic Course for Social-Behavioral-Educational Researchers

References

Upon request

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Community Advocate Intern

Los Angeles Center for Law and Justice
08.2023 - 05.2024

Domestic Violence Victim Advocate Intern

Haven Hills
08.2022 - 05.2023

Homeschool Teacher

Ortiz Academy
03.2020 - 05.2022

Autism Para/Skills Trainer

RCM Healthcare Services
12.2017 - 01.2019

Medical Clerk/Procedure Scheduler

San Diego Colon and Rectal Surgeons
04.2012 - 06.2014

Medical Clerk

Orthopedic Surgery Associates
02.2011 - 04.2012

Medical Records Clerk/Human Resources Clerk

Advantage Health Systems
09.2008 - 04.2010

Patient Representative Assistant

Children’s of Alabama
01.2008 - 01.2008

Master of Social Work -

Cal State University, Northridge

Bachelor of Arts in Psychology -

Brandman University
Patricia Ortiz