PATRICIA ORTIZ
Residential Mechanic
Brooklyn,NY
Summary
Professional with hands-on experience in maintenance and repairs, ready for this role. Known for reliability, adaptability, and teamwork. Strong skills in plumbing, electrical work, carpentry, and general repairs. Focused on delivering results and ensuring high standards are met in all tasks.
Overview
16
16
years of professional experience
Work History
Mechanic C
Columbia University
11.2021 - Current
- Assisted mechanics in executing routine maintenance and repair duties as per technical guidelines.
- Assisted mechanics with preventive maintenance, equipment repair, and executing work orders.
- Transported tools and materials to job sites; assembled, disassembled, cleaned, and stored equipment post-completion.
- Conducted repairs on fixtures while escalating complex issues to appropriate departments.
- Executed assigned tasks in alignment with operational standards.
- Adapted to varied work environments, efficiently switching between residential and commercial projects as needed.
- Boosted client retention rate by providing high-quality repairs and excellent customer service.
- Ensured functionality of installed systems, performing rigorous testing after completion of each job.
- Installed new locks, door handles, and door closers.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Maintained restroom functionality by install new equipment or repairing leaking faucets, clogged toilets, and other equipment.
Head Cleaner
Columbia University
08.2013 - 10.2021
- Train and supervise a team of 60+, within 6 buildings for the ManhattanVille campus
- Managed hygiene standards for the University's surroundings
- Conduct follow ups, ensuring tenant satisfaction
- Directed employees in the execution of proper techniques to maintain high-quality workplace environments.
- Replenished supplies and materials to maintain operational readiness.
- Perform any minor repairs to equipment
- Performed maintenance and upkeep on various floors types
- Up keep of elevators; cleaning, polishing, dusting elevator tracks/banks
- Report all malfunctions, damages and concerns in a timely fashion; address all concerns with a sense of urgency and care
Maintenance Worker
Friends of the Highline
06.2009 - 01.2012
- Instructed new staff on standard procedures and effective cleaning methods.
- Completed various projects in collaboration with Master Electrician across the park.
- Cleaned and polished various hardware, ensuring optimal appearance.
- Efficiently managed cleaning equipment inventory and consistently restocked materials.
- Executed removal of snow, ice, debris and garbage from landscaped regions and vicinity.
- Informed supervisor about safety issues and fire hazards.
Education
Green Jobs Training Program - Green Cleaning and Housekeeping Certificate, Customer Service Certificate
LaGuardia Community College
Queens01.2012
Business Management - Business Management
Touro College
Brooklyn06.2004
High School Diploma - Forensic Science And Business Management
City As School
New York, NY01.2001
Education Certifications
- Business Management, Touro College, Brooklyn, NY, 06/2004
- Green Cleaning and Housekeeping Certificate, LaGuardia Community College, Queens, NY, 2012
- Customer Service Certificate, LaGuardia Community College, Queens, NY, 2012
Qualifications Skills
Snow plow with salt spreader, snow blower, power sweeper, bobcat, pressure washer, air compressor, low speed buffer, wet vac, Tennant machines/ auto scrubbers, shampooing and spot removal machine, stripping & waxing floors, grout cleaners, burnishers, carpet extractors, power drill, hand saws, wood planes, squares, clamps, tape measure, stick ruler, laser, wood chisel, flat/pry bar, sheetrock plane, nail set, utility knife, tin snips, plumber’s snake, Repairing holes & cracks in walls, floors/ cement or plastering, painting, unclogging drains & toilets, maintaining concrete & steel work, lock installation and removal, mounting, Intermediate with Microsoft Processors-Word, Excel, Power Point.
Skills
- skills
- Maintenance and repairs
- Hand and power tools
- Lock replacement
- Drywall installation
- Carpentry expertise
- Plumbing maintenance
- Painting proficiency
- Masonry work
- Concrete pouring
- Flexible and adaptable
- Attention to detail
- General Plumbing
- Drywalling
- Repair and maintenance
- Reliable and punctual
- Team collaboration
- Verbal and written communication
- Lighting fixture maintenance
- Building maintenance
Timeline
Mechanic C
Columbia University
11.2021 - Current
Head Cleaner
Columbia University
08.2013 - 10.2021
Maintenance Worker
Friends of the Highline
06.2009 - 01.2012
Green Jobs Training Program - Green Cleaning and Housekeeping Certificate, Customer Service Certificate
LaGuardia Community College
Business Management - Business Management
Touro College
High School Diploma - Forensic Science And Business Management
City As School
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