Patricia Pacheco
Alpharetta,GA
Summary
- Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Sales Representative
AT&T
11.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through calling, networking, and relationship building.
- Educated consumers about product features during face-to-face interactions at various retail locations.
- Managed and evaluated operational processes and procedures to offer retail lending products and services.
Daycare Assistant Teacher
Kids R Kids Learning Academy
05.2023 - Current
- Maintained daily records of attendance, activities, meals served and medications administered.
- Planned and organized activities to meet the physical, emotional and social needs of the children.
- Assisted in developing and implementing age-appropriate activities for children to learn new skills.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
- Assisted in preparing nutritious snacks and lunches according to dietary guidelines.
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
Cashier
Scream n Nuts
11.2022 - 04.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Cleaned work surfaces and equipment between batches of donuts.
- Baked fresh donuts daily using recipes provided by management.
- Stocked shelves with freshly baked donuts throughout the day.
Cashier
Collet French Pastries
10.2022 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
High School Diploma -
Alpharetta High School
Alpharetta, GA05.2022
Skills
- Customer service
- Bilingual (English and Spanish)
- Supply Organization
- Responsible
- Communication skill
- Patient
- Problem solver
Timeline
Sales Representative
AT&T
11.2023 - Current
Daycare Assistant Teacher
Kids R Kids Learning Academy
05.2023 - Current
Cashier
Scream n Nuts
11.2022 - 04.2023
Cashier
Collet French Pastries
10.2022 - 11.2022
High School Diploma -
Alpharetta High School
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