Patricia Parra
San Marcos,CA
Summary
Dynamic manager with a proven track record at Boudin Bakery, excelling in customer service and team leadership. Enhanced inventory management and reduced waste through data analysis, while fostering a positive work environment. Skilled in staff training and complex problem-solving, driving performance improvements and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Boudin Bakery
San Marcos, CA
11.2017 - Current
- Analyzed sales data to optimize inventory management and reduce waste.
- Conducted regular performance reviews, providing constructive feedback to foster employee development.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
General Manager
Pei Wei Asian Diner
San Marcos, CA
02.2014 - 12.2016
- Developed and implemented training programs for staff to enhance performance and productivity.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Analyzed sales trends to identify opportunities for menu improvements and promotions.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
Education
High School Diploma -
Twin Oaks High School
San Marcos, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
- Sales techniques
Certification
- Microsoft Word, Coursera
- Microsoft Excel, Coursera
- Microsoft Powerpoint, Coursera
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Boudin Bakery
11.2017 - Current
General Manager
Pei Wei Asian Diner
02.2014 - 12.2016
High School Diploma -
Twin Oaks High School