PATRICIA P POTTS
Sherman,Texas
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Texas institute of neurological disorders
, TX
06.2024 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Filed insurance claims forms in accordance with applicable regulations.
Medical Assistant
Premier Pulmonary and Sleep Medicine
Denison, Texas
06.2023 - 05.2024
- Completed intakes, measuring vital signs and documenting symptoms
- Supported medical staff by answering phones and preparing supply orders
- Oversaw patient check-in by pulling charts, verifying data and organizing paperwork
- Updated records in EHR system, carefully protecting patient information and verifying data
- Administered injections, medications, and vaccinations as directed by physician
- Trained new medical assistants on office procedures and protocols
- Conducted phone triage to determine urgency of patient concerns or symptoms
- Educated patients regarding medications, treatment plans, and lifestyle changes
- Processed billing claims accurately according to established guidelines
- Handled front desk responsibilities such as answering phones, greeting patients, and managing paperwork
- Maintained accurate patient records in electronic health record systems
Medical Assistant
Total Men's Primary Care
Sherman, Texas
09.2020 - 04.2023
- Scheduling patients visits, labs and specialist appointments
- Medical billings, insurance processing, pharmacy prescriptions, and HIPPA documentation
- Blood pressure, taking patient vitals records, initial patient review, collecting lab samples and dressings
- Administer injections as directed by physician
- Utilized vacuums tube, syringe, and venipuncture method to draw blood from veins as well as capillaries through dermal puncture such finger stick methods
- Disposed of contaminated sharps, in accordance with applicable laws, standards and policies
- Collect specimens at specific time intervals for test
Caregiver
Faithful Sisters
Denison, TX
08.2018 - 12.2021
- Administered prescribed medications on a timely basis following care plan instructions.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Reported concerns to nurse supervisor to promote optimal care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Education
Certification -
Grayson County College
Denison, Texas05.2022
Pathways High School
Denison, Texas01.2017
Skills
- Excellent communication
- Experience with working in excel
- Exam room set up
- Patient care experience
- Experience administering injections
- Phone etiquette
- Patient Scheduling
- Adaptability and Flexibility
- Patient Relations
- Patient Flow Management
- Knowledge of HIPPA
- Medical terminology
- Vital signs
- Phone triage
- Multitasker
- Data Entry
- Appointment Setting
- Time Management
- Strong communication
- Proficient typing and computer skills
- Daily clinic preparation
- EMR Systems (ECW)
- Attention to detail
- Simple dressings
- Problem Solving Abilities
- Organizational Skills
- Direct Patient Care
- Patient care assistance
- Patient management
- Patient assessments and care
- Clinical operations
- Patient feeding
- General housekeeping
- Medical billing and coding
- Electronic health records
Timeline
Medical Assistant
Texas institute of neurological disorders
06.2024 - Current
Medical Assistant
Premier Pulmonary and Sleep Medicine
06.2023 - 05.2024
Medical Assistant
Total Men's Primary Care
09.2020 - 04.2023
Caregiver
Faithful Sisters
08.2018 - 12.2021
Certification -
Grayson County College
Pathways High School