Job Search Status
Open to workDesired start date: Flexible
Open To Work
Patricia Rios
Penn Yan,NY
Work Preference
Summary
Confident, knowledgable, self-motivated, leader with a proven track record of successfully managing and growing a business. Recognized by the federal Bureau of Primary Health Care for demonstrated success building a not-for profit community health care and outreach center for diverse populations. Upon retirement, built and managed a successful dog boarding kennel in a rural area becoming a known advocate for animals, participating in rescue situations, fundraising and furthering the awareness of the community to eliminate animal abuse.
Excels in program design, implementation and start-up. Excels at managing collaborative efforts that result in enhanced services. Achieved significant financial growth through successful grant writing and by implementing innovative strategies. Semi-fluent in Spanish. Demonstrates an ease of fostering strong client and partner connections. Demonstrated ability to lead cross-functional teams and implement innovative solutions. Strong focus on team collaboration and delivering impactful results.
Overview
35
35
years of professional experience
Work History
Owner/manager
Under One Woof (Dog Boarding Hotel)
Penn Yan, NY
05.2007 - 08.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
CEO
FINGER LAKES MIGRANT HEALTH CARE
Penn Yan, NY
01.1989 - 09.2006
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Developed a high-performance executive team for improved productivity and efficiency.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Reinforced company's market leadership by consistently outperforming competitors in key performance metrics.
- Enhanced company reputation by implementing cutting-edge sustainability practices across all operations.
- Nurtured key strategic partnerships that resulted in enhanced product offerings and expanded customer base.
- Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Cultivated company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
- Devised and presented business plans and forecasts to board of directors.
- Founded performance- and merit-based evaluation system to assess staff performance.
Education
No Degree - Adult Education Courses / Business Management
Finger Lakes Community College/1996-98
Canandaigua, NYNo Degree - Certified On-line/ Animal Behavior
Animal Behavior College
Los Angeles, CA01-2007
Associate of Arts - Liberal Arts And Sciences
Plymouth State University
Plymouth, NH05-1970
Skills
- Program Start-up
- Small business operations (60 employees)
- Relationship building
- Verbal and written communication
- Culturally Diverse Staffing, Training, Operations
- Well-traveled
- Speak some Spanish
- Successful grant writer
- Speak some Spanish
- Successful grant writer
BPHC Award for Excellence in Program Design
Awarded for the design and implementation of a model outreach program meant to ensure access to health and safety services for migrant farmworkers and other culturally diverse populations.
2001 BPHC Award for Excellence
An award issued by Bureau of Primary Health Care to grant funded health care programs for underserved populations.
I designed, and implemented a multi-faceted outreach program which resulted in 100s of community partners, identification of thousands of isolated patients who had never seen a doctor, 3 new rural community health centers, a rural mobile medical and dental service, a free tri-lingual resource phone line, etc.
Timeline
Owner/manager
Under One Woof (Dog Boarding Hotel)
05.2007 - 08.2023
CEO
FINGER LAKES MIGRANT HEALTH CARE
01.1989 - 09.2006
No Degree - Adult Education Courses / Business Management
Finger Lakes Community College/1996-98
No Degree - Certified On-line/ Animal Behavior
Animal Behavior College
Associate of Arts - Liberal Arts And Sciences
Plymouth State University