Patricia Rivas
Ankeny,IA
Summary
Billing Specialist with extensive experience at Unity Point At Home, recognized for maximizing revenue through precise account reconciliation and effective problem-solving. Expertise in billing systems and relationship management led to a significant reduction in errors and improved cash flow. Collaborated with cross-functional teams to resolve complex discrepancies while ensuring compliance with regulatory standards.
Overview
23
23
years of professional experience
Work History
Billing Specialist
Unity Point At Home
12.2002 - Current
- Maximized revenue potential by identifying and resolving under-billed accounts promptly.
- Conducted regular audits of billing data, significantly reducing errors and customer complaints.
- Collaborated with various departments to verify and maintain accurate billing information.
- Resolved complex billing discrepancies, promoting teamwork among colleagues for efficient solutions.
- Worked alongside collections team to recover overdue payments and enhance cash flow.
- Enhanced financial reporting quality by reconciling invoiced amounts with actual payments received.
- Fostered strong relationships with healthcare providers to streamline billing issue resolutions.
- Ensured compliance with regulatory changes in billing practices through continuous education.
Education
East High School
Des Moines, IA05.1987
Skills
- Billing systems and software
- Insurance verification
- Invoice processing and generation
- Customer service and engagement
- Claims processing and submission
- Data entry proficiency
- Decision-making skills
- HIPAA compliance
- Account reconciliation
- Denial management
- Payment posting
- Month-end closing procedures
- Medical billing expertise
- Relationship building and management
- Team collaboration
- Collections strategies
- Regulatory compliance
- Accounts receivable management
- Problem-solving techniques
Timeline
Billing Specialist
Unity Point At Home
12.2002 - Current
East High School
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