Patricia Rogers
Las Vegas,NV
Summary
Dynamic hospitality professional with extensive experience at Hard Rock Cafe and TGI Fridays. Proven expertise in beverage preparation and inventory management, coupled with exceptional customer service skills. Successfully trained staff to enhance service quality, resulting in improved customer satisfaction and operational efficiency. Adept at menu design and staff supervision to drive results.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
Frankie's Uptown
Las Vegas , NV
11.2021 - 09.2025
- Processed customer orders accurately using point-of-sale system.
- Handled cash and credit transactions while maintaining accuracy in billing.
- Assisted in training new servers on menu items and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Bartender
Hard Rock Cafe
Las Vegas, Nevada
2019 - 2021
- Prepared and served beverages following Hard Rock Cafe recipes and standards.
- Managed inventory levels of liquor and supplies for efficient operations.
- Trained new bartenders on service techniques and Hard Rock Cafe policies.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Lead Bartender
TGI Fridays
Las Vegas, Nevada
2010 - 2019
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Trained new bartenders on drink preparation and upselling techniques.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
General Education
Shasta College
Redding, CASkills
- Point of sale
- Inventory management
- Beverage preparation
- Customer service
- Menu design
- Staff supervision
- Employee training
Certification
- Current holder of valid Nevada TAM card
- Current holder of valid Nevada Food Handler's Card
References
References available upon request.
Timeline
Server
Frankie's Uptown
11.2021 - 09.2025
Bartender
Hard Rock Cafe
2019 - 2021
Lead Bartender
TGI Fridays
2010 - 2019
General Education
Shasta College