Patricia Romero
Honolulu,Hawaii
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Chart House Restaurant
Honolulu, HI
10.2022 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Hostess/Server
Dukes Waikiki
Honolulu, HI
08.2017 - Current
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
Cashier
Cookie Corner
Honolulu, HI
10.2015 - 08.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Bachelor of Science - Nursing
University of Hawaii At Manoa
Honolulu, HI08-2027
Associate of Arts - Liberal Arts And Sciences
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI05-2023
High School Diploma -
Kaimuki High School
Honolulu, HI05-2017
Skills
- Sales Techniques
- Strong Work Ethic
- Cash Handling
- Positive and professional
- Quality Control
- Telephone reception
- Standard computer skills
- POS System Operation
- Problem-solving skills
- Goal-Oriented
Certification
- Certified Nursing Assistant
- CPR Certification
- BLS Certification
Languages
Tagalog
Professional
Bisaya
Professional
Timeline
Server
Chart House Restaurant
10.2022 - Current
Hostess/Server
Dukes Waikiki
08.2017 - Current
Cashier
Cookie Corner
10.2015 - 08.2017
- Certified Nursing Assistant
- CPR Certification
- BLS Certification
Bachelor of Science - Nursing
University of Hawaii At Manoa
Associate of Arts - Liberal Arts And Sciences
Kapiolani Community College/University of HI Community Colleges
High School Diploma -
Kaimuki High School
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