Patricia Scott
Fort Lee
Summary
Dynamic and results-driven professional with over 10 years of executive office management experience in the financial services industry. Recognized for exceptional organizational skills, leadership, and the ability to thrive in fast-paced environments. Proven track record in improving client retention, streamlining operations, and supporting senior executives. Adept at building strong relationships and driving business growth. Core Competencies: - Executive Support & Office Management - Project Coordination & Compliance Audits - Client Relations & Problem Resolution - Financial Services & Cash Supervision - Collection Processing & Loss Recovery
Overview
32
32
years of professional experience
Work History
Executive Administrative Assistant to CEO
SC Home Improvements
03.2006 - Current
- - Provide comprehensive administrative support to the CEO, ensuring smooth daily operations.
- - Manage complex calendars, coordinate meetings, and arrange travel logistics for executives.
- - Prepare expense reports, meeting agendas, and internal communications.
- - Serve as a liaison between clients, employees, and senior leadership.
Account Specialist
Citibank
07.1998 - 08.2005
- - Oversaw financial operations and personnel across multiple accounts and divisions.
- - Managed relationships with the Federal Reserve Bank of NY to assess financial losses.
- - Conducted mortgage processing and credit investigations with precision and compliance.
Project Manager / Collection Agent
Retail Recovery Services of NJ, Inc.
05.1996 - 07.1998
- - Led high-volume client account resolutions and financial recovery efforts.
- - Audited client accounts and maintained accurate ledgers.
- - Scheduled payments and coordinated with debtors, attorneys, and other stakeholders.
- - Monitored financial status and collection progress to ensure timely recovery.
Check Encoder
Summit Bank / Bank of America
11.1993 - 02.1996
- - Verified and reconciled bank statements and processed accounting data.
- - Developed efficient financial record-keeping procedures.
- - Handled financial transaction reconciliations and check encoding.
Education
Associate of Arts - Business Administration/Accounting
Felician College
Lodi, NJ05-2026
Bachelor of Science - Finance, Economics, Business Administration
Bergen Community College
Paramus, NJAssociate of Arts - Business Management / Accounting
Felician College
Lodi, NJ01.2007
Skills
- Expense reporting
- Customer service
- Office management
- Information confidentiality
- Meeting planning
Timeline
Executive Administrative Assistant to CEO
SC Home Improvements
03.2006 - Current
Account Specialist
Citibank
07.1998 - 08.2005
Project Manager / Collection Agent
Retail Recovery Services of NJ, Inc.
05.1996 - 07.1998
Check Encoder
Summit Bank / Bank of America
11.1993 - 02.1996
Associate of Arts - Business Management / Accounting
Felician College
Associate of Arts - Business Administration/Accounting
Felician College
Bachelor of Science - Finance, Economics, Business Administration
Bergen Community College