Patricia Segredo
Miami
Summary
Dynamic sales representative skilled in customer relationship management and effective communication. Proven ability to drive sales through strong customer engagement and collaboration.
Overview
9
9
years of professional experience
Work History
Sales Representative
ATT
Miami
08.2025 - Current
- Developed strong customer relationships through effective communication and product knowledge.
- Collaborated with team members to achieve sales goals and improve service quality.
- Demonstrated products and services to enhance customer understanding and engagement.
Personal Cruise Consultant
Norwegian Cruise Line
Miami
11.2022 - 10.2024
- Provided personalized cruise recommendations based on customer preferences and interests.
- Assisted clients with booking processes for various cruise itineraries and packages.
- Coordinated travel arrangements including flights, transfers, and excursions for customers.
- Educated clients about onboard amenities, activities, and dining options available.
Sales Representative
T-Mobile
Miami
09.2017 - 10.2022
- Resolved customer inquiries and issues promptly, ensuring a positive experience.
- Assisted in training new staff on sales techniques and company policies.
- Educated customers on device features, plans, and promotions to drive sales.
- Developed key customer relationships to increase sales.
Education
High School Diploma -
Felix Varela SHS
Miami, FL06-2016
Skills
- Customer relationship management
- Sales strategy
- Customer engagement
- Persuasion skills
- Adaptability to change
- Effective communication
- Systems and software expertise
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Representative
ATT
08.2025 - Current
Personal Cruise Consultant
Norwegian Cruise Line
11.2022 - 10.2024
Sales Representative
T-Mobile
09.2017 - 10.2022
High School Diploma -
Felix Varela SHS